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Nature Hotel - Lac Long Quan

8/1014 reviewsHanoi

Discover the serene experience at Nature Hotel - West Lake, nestled in the heart of Hanoi. Comfort & Connectivity Relax in one of our 60 air-conditioned rooms, equipped with minibars and Smart televisions. Stay connected with complimentary wireless internet and enjoy cable programming for your entertainment. Each private bathroom features luxurious rainfall showerheads and complimentary toiletries, ensuring a soothing retreat. Delicious Dining Savor delightful meals at our on-site restaurant, where a complimentary buffet breakfast awaits you each morning from 7:00 AM to 9:00 AM. Indulge in a variety of flavors to start your day right and make the most of your stay. Exceptional Service Our dedicated 24-hour front desk and laundry services cater to your every need, while luggage storage allows you to explore freely. With tour/ticket assistance, let us help you navigate the best of what Hanoi has to offer. Experience the charm of Hanoi at Nature Hotel - West Lake; book your stay today!

What this place offers

  • Elevator
  • Free breakfast
  • Tours/ticket assistance
  • Free buffet breakfast
  • Change of towels (on request)
  • Well-lit path to entrance

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • No pets
  • No parking

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. A deposit may be required at the property.

Available rooms

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14 reviews

Guests liked

  • Clean and new rooms
  • Friendly and helpful staff
  • Good breakfast

Guests mentioned

  • Rooms lacking windows and ventilation
  • Service issues with room essentials

  • Georgel Leontin

    friends · Nov 2025

    8/10

    Good breakfast

  • Nicole Castro

    Nov 2025

    10/10

    Room is always clean. Staff are always there. friendly and very attentive.

  • Shrikrithika

    Nov 2025

    10/10

    super good room in vietnam

  • NICK

    Nov 2025

    6/10

    Room not good no window no ventilation. Toilet no good very smelly. Properly due bad construction in pipeline. NO upgrade for Hotel.com VIP, NO Late checkout allow,

  • Aahniyah

    Nov 2025

    6/10

    I wouldn’t recommend staying here, the difference between the standard room and a superior room or whatever it is called, is the fact that one has more space, but no windows, and the other is smaller, but access to windows (weird). $100+ difference for…windows lol. Anywho, things that matter to me, you turn on the water, the water gets cold in like 10 minutes, so no need to wait, just be ready to hop in the shower…Also, room service, lazy….lazy, lazy, lazy. First day I decided to call for room service, made my bed, and changed towels….didn’t give me more toilet paper, refill the soap bottle….nothing… I let the downstairs staff know, and they’re extremely kind, but information doesn’t seem like it is being relayed…they did have people come by again, they did everything EXCEPT filled the soap bottle with conditioner and water…atp I’m tired of speaking to them about the same thing. I had to go down stairs and show them because the staff was not getting it. I kept running out of items, this was the most I’ve ever had to interact with staff at a hotel. I probably won’t be here again, I was here for 2 weeks btw…also trying to check out because I have a plane to catch, I was told to wait in the lobby for a few minutes, it has been like 15 minutes, and then many other people started to come up, check out not smooth, they need to have a better system or something.

Location

Hanoi