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friends · Oct 2024
Lovely old elegant mansion come hotel, maybe a little in need of some attention but overall a great experience, I would recommend it to friends and family.
Aug 2024
Disappointing
Netley Hall is a lovely building with a lot of potential, sadly it felt somewhat like a night at Fawlty Towers. The positives - gorgeous country house with nice grounds and self catering cottages. The food at dinner was good, and staff helpful. The negatives - understaffed, skeleton staff trying to manage the bar, restaurant and reception area all at the same time. Breakfast was terrible. Poor selection of hot and cold food, the hot food was barely tepid. If breakfast isn’t part of your stay, do not pay extra for it. We stayed in a self-catering cottage. The bedrooms and en-suites have no windows, so no natural light. Check out is early, at 10am. I paid extra for a late check out so my family and I could shower after breakfast and not rush. We had no hot water in the cottage. Upon complaint, I was informed that there’s a switch somewhere in the kitchen to turn on hot water. And no-one felt it necessary to tell me this! For almost £200 a night, you’d expect hot water as a minimum. Overall, a disappointing stay. Would not stay here again.
Apr 2024
Noisy hotel
I was here on a quiet week night, but it was noisy when trying to sleep. Rooms open out onto main hall, a few loud talkers echo into a disturbance. I could also hear the people talking in the room next door, also outside due to the single glazing. If you're a light sleeper, this hotel isn't for you. A lovely historic building, generally well maintained. Don't be fooled by the picture of the pool, the pool is attached to a bedroom, not for general use. Room was lovely and spacious and also warm. Pillows were thin and old. I couldn't get water to flow cold from the bathroom tap for a drink. Food in the restaurant was tasty, service was great.
partner · Mar 2024
This could have been brilliant, but was let down by disinterested staff, and a general lack of atmosphere. The food was excellent and the sommelier/waiter engaging and knowledgeable, but he was the only one. Two steep flights of stairs to our room and no offer of help with luggage. I could go on and on!
Feb 2024
Grainger
A very friendly and hospitable management team that made me very welcome and inclusive a fabulous place to stay and unwind or a great place to entertain business
Netley Hall Estate · Shrewsbury