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Nickelodeon Hotels & Resorts Riviera Maya - Gourmet All Inclusive by Karisma

8.6/101128 reviewsPuerto Morelos

Experiential 5-Star Resort: Nickelodeon Hotels & Resorts Riviera Maya is a vibrant 5-star resort designed to delight guests of all ages with playful surprises and top-notch amenities. Family-Friendly Entertainment: The property features the 9-acre Nickelodeon Place and Aqua Nick, along with Club Nick for kids, ensuring endless fun and entertainment for the whole family. Luxurious Dining and Relaxation: Indulge in a culinary journey at the 6 restaurants and bars, enjoy 24-hour in-room dining, relax on beach beds, and rejuvenate at the spa for the ultimate pampering experience. Ready to experience a world of fun and luxury at Nickelodeon Hotels & Resorts Riviera Maya? Book your stay now for an unforgettable vacation!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 16:00 until 00:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

Important Notice Any modification to the number of guests (adults and/or children) may result in a rate adjustment. Rates are based on the original occupancy selected at the time of booking. For any changes, please contact the hotel directly prior to arrival, as adjustments are subject to availability and rate differences.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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1128 reviews

Guests liked

  • Very clean facilities
  • Excellent family/kids amenities (water park, shows, character experiences)
  • Friendly and helpful staff
  • Good facilities and entertaining nightly shows
  • Kid-friendly food options and activities

Guests mentioned

  • High price / perceived poor value for money
  • Shuttle/transport logistics inconvenient or costly
  • Inconsistent food quality (hit-or-miss)
  • Pushy upselling from staff in some cases
  • Beach quality in the area is poor
  • Claudine

    US · family_with_children · Oct 2026

    7/10

    We had a great time celebrating our daughter’s 5th birthday, especially because she absolutely loves Paw Patrol! Seeing

    The hotel is truly designed with kids in mind, and it definitely delivers! The water park is great, the pools are wonderful, and there are plenty of fun activities and attractions for children. The view from our room was absolutely beautiful. There’s so much to do, and the kids had an amazing time. It’s a fantastic place for a fun-filled family vacation!

    The extra activities are ridiculously overpriced, especially considering how much you already pay to stay at the resort. The Paw Patrol Pajama Jam breakfast was around $140 per adult and $110 per child, which is outrageous. We also asked about getting a birthday cookie for our daughter, and they wanted $60! The food was also disappointing for the price. Even at the burger restaurant, the burgers were just okay, nothing special. The risotto we tried was dry and didn’t taste fresh. The beach was another disappointment, as it wasn’t particularly beautiful or enjoyable. I also expected Paw Patrol to have a much bigger presence throughout the resort, especially since it’s one of the main attractions for families. We had one meet-and-greet with Chase and Marshall, and another was supposed to feature Skye and Everest, but Everest never showed up. The evening show was good, but surprisingly, it didn’t include any Paw Patrol characters. For a resort that promotes the Paw Patrol experience so heavily, I expected more character interactions and entertainment included in the stay. Overall, considering the price, I expected much better value and a more immersive Paw Patrol experience.

  • Alkae

    US · family_with_children · Oct 2026

    10/10

    I would go back again and again at anyone with my kid. I had the best experience and enjoyed every second me and family

    Very clean, friendly staff, and i felt very safe especially with valuable things left in the rooms nothing was missing etc

    I wish the food was a bit more tasty for adults.

  • Breno

    BR · family_with_children · Oct 2026

    10/10
  • Cecilia

    MX · family_with_children · Oct 2026

    4/10

    El parque esta bien para acudir un dia pero ya no tiene un extra que lo haga increíble

    No me gusto que todo tiene costo extra aparte de que el hotel y el parque en si son caros, el desayuno con personajes muy caro, en el parque si también si quieres camastro costo extra y así muchas cosas

  • Ashauna

    US · family_with_children · Oct 2026

    8/10

Location

Carretera Cancun Tulum Km 45 · Puerto Morelos