NISSI PEARL Holiday Villas Ayia Napa

7 reviews

• V

  Viktorija

  LT · extended_group · Oct 2026

  9/10
• P

  Pauric

  IE · extended_group · Sep 2026

  6/10

  Dissatisfied

  The villa was not as advertised and was not maintained to an acceptable standard, the photographs used to promote the property did not accurately reflect the condition on arrival. The grass was heavily overgrown, outdoor area was poorly maintained, and the balconies were very dirty. There were several maintenance and safety issues throughout our stay. The air conditioning unit leaked onto our bed and my wife’s pillow, cracked pint glass in the cupboard. The swimming pool was in poor condition, with broken tiles and broken glass found in the pool. My so Inlaw cut his foot as a result of the broken tiles. We were also unable to enjoy the pool area for a number of days due to a wasps nest, took a couple of days to have them removed. The roof Terence was off limits because we were told rubbish had been left by the previous guests and had created a safety concern. This restriction was not disclosed before arrival, dipole the villa been advertised as having full access to all areas. In addition, there was constant noise from dogs at nearby property throughout the day and night which affected our ability to relax. Overall, there was constant maintenance team that did arrive, were 10 star, the owners representative who did arrive was such a nice person, would I stay there again, I am sorry to say no, over €9000 I spent on this holiday with my three adult children and their partners, very disappointed

• D

  Davide

  DE · family_with_children · Aug 2026

  10/10

  Top

  Die Unterkunft war sehr nah an das Zentrum gebunden Supermärkte, etc. in Nähe

  Es gab gewisse Mängel an der Unterkunft. Die meisten wurden am selben Tag direkt behoben Der Abfluss in der Dusche im ersten Stock ist nicht richtig abgelaufen Ich hätte es noch ein wenig sauberer gehabt

• R

  Raduly

  RO · family_with_children · Aug 2026

  9/10
• A

  Alina

  GB · extended_group · Apr 2026

  4/10

  Abandoned villa

  We liked that the villa was spacious with an outdoor seating area and sun lounges. Clean bedding.

  This property was neither properly prepared nor maintained, and does not meet acceptable standards. From arrival, it was immediately clear that the property had not been cleaned or checked prior to our stay. There were visible spider webs throughout the house, and even the front entrance area was poorly maintained, with overgrown weeds giving the impression that no preparation had been done before guests arrived. Neglected garden and visible litter. The swimming pool — a key feature of this property — was in an unacceptable condition upon arrival and remains so. It is dirty, filled with debris such as flower petals, and appears to have no proper filtration system functioning. Despite being informed that the pool is cleaned twice weekly, its current state clearly contradicts this. A major concern is the breach of privacy. During our stay, without any prior notice or permission, two men entered the private garden area to clean the pool. This is entirely unacceptable. This unannounced entry represents a serious violation of privacy and a failure in basic guest protection. There are also serious safety concerns. A closet door in the bedroom was improperly installed and suddenly collapsed onto the floor, nearly hitting my sister. This could have resulted in serious injury and reflects extremely poor maintenance standards. Additionally, the Wi-Fi is unreliable and extremely slow, functioning only in limited areas of the house and not at all in outdoor spaces such as the terrace or near the pool. This is unacceptable, especially as one of the guests relies on internet access for work and was unable to continue working due to the poor connection. There are also functional shortcomings that make the stay uncomfortable and not suitable for the price paid. There are no mirrors in the bedrooms, and there are no electrical sockets in the bathroom, making it impractical to carry out basic daily routines such as drying or styling hair.