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Jul 2024
Poor stay at an expensive price
This stay was booked for my elderly parents as an anniversary getaway. Upon arrival to their room, they noticed that the AC was extremely noisy, did not work very well, the tv was broken and did not work and the internet was very poor. There was a party of 20+ people at a company function at the same time and the feeling was that the focus and attention was all on this big party and not the rest of the guests. Breakfast was supposed to be included and called continental but there wasn’t any fruit available for someone who is on a non carb dietary restriction. For the price being paid, there was also no food options available for meals during the day as the restaurants on property were closed which was not noted prior and was told upon check in that the only thing available to order were some charcuterie boards but they had to be ordered in advance…the only place this was marketed was on the hotels Instagram which not everyone has or uses. A very disappointing stay for the price and landed up checking out early after a 6 hours drive to get to this destination.
family · Oct 2021
It wasn't really a typical resort that we had thought a resort was supposed to be. It feels more like a nice family-run getaway chalet thing. We had 3 meals in their restaurant. Fish and chips is great, breakfast is just so so, 4-5 warm dishes with some fruits, bakeries, deserts, overall a bit overpriced. We didn't get to use any of the facilities because of the weather, so can't really speak for that part. We did enjoy the TV, there are so many channels to watch, made it a cozy night time. The biggest complain we had is flies. There were flies in our room. There were flies in the restaurant, kind of annoying and concerning. What made it worse, I saw a fly lying in the milk container during the breakfast... Might be different during peak season.
partner · Oct 2021
Friendly helpful staff. Good food. Nice decor Heater/AC unit was noisy
Sep 2021
This resort was fantastic. Very friendly staff. Completely pet friendly, our dog was off leash the whole time we were there.
Sep 2021
Beautiful Stay
This was our 2nd visit to Northridge Inn. We love how beautiful the property is and how it truly feels like an "experience" rather than just a hotel stay. We've stayed in the Cabins, and most recently the Lodge Rooms. Both were super cute and cozy. The lodge had a very spacious sitting area with a fireplace. We purchased a log and had a nice fire with the kids which truly added to the experience. The bathrooms are super tiny which was challenging. The rooms were clean, but maybe could have used a little extra care. We found a couple random items on the floor and under beds. There are kayaks and canoe's available to use, as well as bikes. The resort is also very dog friendly which we loved. The kid's enjoyed many hours in the pool and hot tub while we sat by with drinks. The main lodge is beautifully decorated. The restaurant is stunning, I can see how they host many weddings. The service was a little hit and miss. It was pretty clear that they were understaffed. Every time we ordered even just a latte it was almost as if they hadn't had that request before. We ordered drinks straight off the bar menu located on the bar and all the tables out by the pool, but the bartender at the time had never made it before and seemed to be guessing how to prepare our request. Although everyone was nice, some of the staff definitely seemed to be quite stressed, which is understandable if they are understaffed. Overall it was amazing and we look forward to our return.
712 South Bernard Lake Road · Strong