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Novotel Citygate Hong Kong

8.8/102995 reviewsHong Kong

Luxurious Accommodation and Convenient Location Novotel Citygate offers a luxurious stay just a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel provides spacious rooms with stunning views of the sea or the swimming pool. Guests can enjoy free shuttle services to Hong Kong International Airport and easy access to local attractions like the Giant Buddha and Hong Kong Disneyland. Top-Notch Facilities for Relaxation and Recreation Guests at Novotel Citygate can unwind at the well-equipped 24-hour gym, take a dip in the outdoor swimming pool, or enjoy a rejuvenating session at the public bath. The hotel's beautiful gardens and lounge chairs around the pool offer a serene setting for relaxation. Culinary Delights and Sustainability Initiatives Indulge in a large international buffet at Essence Restaurant or savor Mediterranean dishes at Olea. The lobby bar not only offers a variety of beverages but also hosts live entertainment and sports events screenings. Moreover, Novotel Citygate is committed to sustainability by reducing single-use plastics in their toiletries. Book your stay at Novotel Citygate Hong Kong for a luxurious and eco-friendly experience!

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • Paid parking

Please note that name changes or other amendments are strictly not allowed for non-refundable bookings. Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 2, Airport Coach Terminus, Bays 9-15 for pick up. Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details. For Breakfast & Dinner offer additional charge is required for a child dinner. The Swimming Pool is opened from 9am to 12nn; 1pm to 6:30pm every day, from 1 April to 30 November.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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2995 reviews

Guests liked

  • Location
  • Service
  • Cleanliness

Guests mentioned

  • Outdated room quality
  • Limited amenities
  • Melita

    AU · family_with_children · Oct 2026

    10/10

    Great Stay

    The room was exceptional for a solo traveller. Big fan of the open concept design. Comforting, classy and so comfortable. Air-conditioning was cool throughout the night (unlike many other hotels). Would love to stay for longer the next time.

    Was not clear how to get the hotel shuttle from the airport to the hotel, and didn't get a response from the hotel when I asked

  • Cristi2k22

    RO · family_with_children · Oct 2026

    3/10

    Bad experience

    Position and access to metro and busses!

    The fact that even if i was upgraded the rooms were really outdated not clean, bed was very hard ( like sleeping on a rock) bed sheets smelling ....in top of this in my son s room there was an used condom under the shower seat! ( which is unacceptable when you wait 40 mins for the room to be cleaned at the check in hour!

  • Hortense

    FR · couple · Oct 2026

    8/10
  • Erin

    AU · couple · Oct 2026

    6/10

    It is a good airport hotel, we used the shuttle and it’s so close to airport. Great place for a single night stop over as you can grab dinner in the mall.

    We did see a couple to cockroaches in the room so cleanliness could have been improved

  • Ruth

    PH · solo_traveller · Oct 2026

    9/10

Location

51 Man Tung Road · Hong Kong