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Novotel Pekanbaru

8.6/10153 reviewsPekanbaru

Convenient Location Novotel Pekanbaru, just 200 meters from Ciputra Mall Seraya, offers easy access to the city's key destinations. A short drive to both the business district and government offices makes it ideal for business travelers. Comfortable Rooms The air-conditioned rooms with flat-screen TVs and cozy seating areas provide a relaxing retreat. The private bathrooms with hot and cold water showers ensure a refreshing stay. Exceptional Services With a 24-hour front desk, tour assistance, and laundry services, Novotel Pekanbaru ensures a hassle-free experience. Indulge in delicious meals at the on-site restaurant for a complete stay. Book your stay at Novotel Pekanbaru for a seamless blend of convenience and comfort.

What this place offers

  • WiFi available
  • Free WiFi
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • Children welcome
  • No parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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153 reviews

Guests liked

  • Comfortable bed
  • Good breakfast choices
  • Friendly staff
  • Great location

Guests mentioned

  • Mosquitoes in dining area
  • Air conditioner not as cold as expected
  • Limited transportation options

  • Meiani

    ID · solo_traveller · Oct 2026

    7/10

  • Jukka

    FI · solo_traveller · Aug 2026

    10/10

    I will be back,

    Location is perfect as mall is located next door. Pool area was nice and peaceful.

  • Arsala

    US · extended_group · Jul 2026

    10/10

  • christian

    VN · solo_traveller · Jul 2026

    8/10

    Super stay !

    Excellent location

    More healthy breakfast foods welcome

  • yudhi

    ID · family_with_children · Mar 2026

    10/10

    First Time Staying At Novotel Pekanbaru

    Lokasi staregis dekat dengan mall, kamar luas 1210,1217,1219,1222. Makanan di restauran sangat variatif, ramah anak.

    Sedikit kecewa dengan personil security di gate jaga, tidak mengarahkan kendaraan pada saat masuk menuju lobby sehingga salah arah. Dan sempat adu argumentasi dengan security. Saya cek in tanggal 20 hari jumat. Menginap 3 malam. Saran : perlu pelatihan service excellent bagi personil security.

Location

Jalan Riau No 59 · Pekanbaru