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Novotel Phuket City Phokeethra Hotel

9.1/10150 reviewsPhuket

Luxurious Spa and Fitness Center: Indulge in massages and body treatments in our full-service spa, or stay active at the 24-hour fitness center and outdoor pool. Dining and Entertainment: Enjoy local and international cuisine with garden views at Amor restaurant. Unwind at one of the 2 stylish bars/lounges with a drink, or opt for 24-hour room service for a cozy night in. Convenience and Comfort: Stay connected with complimentary Wi-Fi, and make use of amenities like concierge services and wedding facilities. Relax in air-conditioned rooms with flat-screen TVs and cozy beds. Experience luxury and comfort at Novotel Phuket City Phokeethra Hotel. Book your stay now for a memorable getaway.

What this place offers

  • Elevator
  • Bicycle rentals nearby
  • Breakfast available (surcharge)
  • Television in common areas
  • Safe-deposit box at front desk
  • Multilingual staff

Policies & house rules

  • Check-in from 14:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Pool access available from 7:00 AM to 7:00 PM. • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • Up to 16 children stay free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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150 reviews

Guests liked

  • Friendly, attentive staff (Ging, Jazz, Baifern mentioned by name)
  • Clean, spacious rooms with comfortable beds
  • Convenient location near Phuket Old Town with eateries and 7-11 nearby
  • Connected carpark and good rooftop bar
  • Good breakfast with vegetarian-friendly options
  • Value for money
  • Prompt issue resolution by staff (e.g., plumbing fixed quickly)
  • In-house restaurant and spa praised

Guests mentioned

  • City/road traffic noise (some guests needed ear plugs)
  • Occasional plumbing issue causing bathroom floor flooding (reported but resolved)
  • Some rooms felt slightly dated
  • Breakfast variety adequate but not extensive
  • Safari16252423556

    Family · Apr 2026

    10/10

    Good service

    Good service and explanation for facilities. Especially, we are able to get into the room earlier than we expected

  • Reviewer887799

    SINGAPORE · Family · Mar 2026

    10/10

    Great hotel near Phuket Old town

    First time staying at Novotel Phuket City and my family had an enjoyable stay. We were welcomed warmly by the front desk and assigned a beautiful and spacious room. The bed was comfortable and the room was clean and well maintained. The carpark is directly connected to the main building. Novotel Phuket City is also connected to Ibis Styles Phuket City. There is a 7-11 just 2 mins walk away and many eateries just outside the hotel. Breakfast was delicious too although the variety is not huge but its adequate. Overall, my family had an enjoyable stay and we would like to thank the team for making our stay pleasant and memorable.

  • 431omkarb

    Couples · Mar 2026

    10/10

    Best stay in Phuket Old town

    We bad a wonderful experience stay in this hotel. Hotel is very neat and clean and spacious. Staff is very much generous especially Ging, Jazz and Baifern

  • Odyssey09671361814

    Family · Mar 2026

    8/10

    Pleasant stat at Novotel

    It was a good stay , hotel has decent sized rooms and though we had initial glitches as we unfortunately booked through Singapore airlines and agoda , Novotel did make it up and made us feel welcome . Warm and friendly staff and approachable . We were with one toddler and an infant and 6 adults. In-house restaurant amor is surprisingly good with a good vegetarian menu . Decent breakfast with two indian dishes everyday . ( which could be better though edible !) no complaints as they have a good spread of breads and oatmeal and whatnot which are vegetarian friendly too! Though we had slight plumbing issues it was rectified immediately as our bathroom floor tended to flood . Rooms were , airy with big balcony and amenities like coffee tea , kettle complimentary water . Totally it was value for money .

  • Shooter5

    LONDON, ENGLAND · Couples · Mar 2026

    10/10

    Pleasant 4 night stay at The Novotel

    Decided this year to spend some time in the old town before heading up to The Pavilions and I must say this hotel looked after us extremely well there is everything you need for a comfortable stay. The restaurant on the ground floor served very good food although it was always empty the breakfast was great with lots of choices and something for every palate. Roof top bar very good with Jo Joe excelling in customer service. On the whole we enjoyed our stay the only negative was the road noise we were on the 10th floor and had to sleep with ear plugs due to the traffic noise but hey we were in the city.

Location

40/5 Chanajaroen Road · Phuket