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Guests mentioned
ES · couple · Oct 2026
IR · couple · Oct 2026
Every thing was excellent
All good
Nothing
PR · extended_group · Oct 2026
Think twice about it.
Honestly not much. Property is OK. Beach is horrible. Food was not even close to good. Property was clean though. Interesting wild life for sure. Staff was attentive and always said hello at least.
Food was horrible. Maybe a few good plates here and there but you could tell the quality of the food was very low. Also they are remodeling (really just touching up) and there is construction noise every now and then. The quality of the shows is subpar to other properties i have stayed at. I had an in room mini fridge with open tab on it but the fridge didn't work. Everything in it was hot. I reported this in 3 occasions, once ever afternoon at the lobby starting day 1. Never got resolved. Beach was BAD!!!
AR · extended_group · Sep 2026
Días inolvidables, gracias!
Hemos pasado unos días magníficos y eso que éramos un grupo familiar de edades variadas, de 19 a 66 años. Es un all inclusive pequeño, lo que nos permitió disfrutar cada uno de sus espacios, rodeado de vegetación y fauna. Pudimos degustar comidas en todos los restaurantes temáticos, con platos de alta calidad. El personal es muy atento, servicial y educado. Destacamos los divertidos partidos de voleibol a cargo de Moisés y las variadas actividades lúdicas como Aqua gym, juegos, música y fiesta de espuma en la piscina a cargo de Gustavo, Viridiana y Víctor. Espectaculares tragos junto a la alberca. Aplausos para toda la gente linda que trabaja en el hotel. 👏
Me encantó todo.
US · solo_traveller · Sep 2026
Girls Trip 2026
My girlfriends and I celebrated all our 50th Birthdays and 36 years of friendship at ocean maya royale. The property was exceptionally clean. The rooms were comfortable. The experience team kept us motivated with plenty of activities in and out of the pool. We also had a fantastic experience getting professional pictures done.
The food was delicious. By far we loved both the Italian and French dining restaurants. There was no dinner buffet option as at the time of us going, the restaurant was being renovated. Breakfast and Lunch buffet were quick and convenient though. The beach unfortunately at the time of going was full of decomposing sargaasm (seaweed) which at times smelled like rotten egg. We did try to by pass this, to at least soak in the salty water. They also tried to clean up the beach as much as possible. I was a little disappointed that the ocean wasn't as blue and clear as I imagined.
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