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Oct 2025
Excelente servicio
Jul 2025
Ohara no so goodo
f you value cleanliness and comfort, avoid this property at all costs. This so-called "hotel" was by far the worst accommodation I encountered during my two-week trip to Japan, which otherwise included many impeccably clean and welcoming places. From the moment I arrived, the issues were apparent: the entire property was dusty, had a persistent fishy odor, and the futons provided had no washable covers. Instead, guests are expected to sleep directly on visibly stained and dusty futons with only a thin sheet to cover them—completely inadequate and frankly unhygienic. I immediately expressed my concerns and asked to cancel my reservation due to the unacceptable state of the room. Unfortunately, the managers refused to issue a refund and pressured me into staying, insisting they would charge my card regardless. After a sleepless night, I was woken early by the sounds of drilling and sawing—apparently, they had decided to begin renovating their dining room without providing any notice to guests. So much for the peaceful countryside retreat they advertised. I ultimately checked out early, forfeiting the second night for which I received no refund. Save your money, your sleep, and your sanity—stay literally anywhere else.
family · Jul 2025
Perfect spot for relaxing after a packed agenda. Authentic Japanese experience. Love it :)
Jul 2025
Dirty, smelly "hotel" Avoid at all Costs.
If you value cleanliness and comfort, avoid this property at all costs. This so-called "hotel" was by far the worst accommodation I encountered during my two-week trip to Japan, which otherwise included many impeccably clean and welcoming places. From the moment I arrived, the issues were apparent: the entire property was dusty, had a persistent fishy odor, and the futons provided had no washable covers. Instead, guests are expected to sleep directly on visibly stained and dusty futons with only a thin sheet to cover them—completely inadequate and frankly unhygienic. I immediately expressed my concerns and asked to cancel my reservation due to the unacceptable state of the room. Unfortunately, the managers refused to issue a refund and pressured me into staying, insisting they would charge my card regardless. After a sleepless night, I was woken early by the sounds of drilling and sawing—apparently, they had decided to begin renovating their dining room without providing any notice to guests. So much for the peaceful countryside retreat they advertised. I ultimately checked out early, forfeiting the second night for which I received no refund. Save your money, your sleep, and your sanity—stay literally anywhere else.
partner · Jun 2025
Our stay was very nice calmed and relaxed. The onsen was beautiful and very tidy. Unfortunately our room and designated bathroom had a very particular smell and the toilets smelled like urine :( but it didn’t ruin our stay. The host was very very helpful (a bit rushed at times but understandably as he runs the whole place). The food is delicious! You are served a traditional Japanese breakfast and dinner. The host offered a lift to the station twice, if this is the case for you don’t be late like us because being late is a disrespectful act in Japan! (We were 2 mins late, still not a nice thing to do!). Check out is a bit earlier than usual but it was ok, we were charged a hot spring tax per night at the end of the check out which is ok I just understood that was included in the payment (read the facility details) but apparently it was not, We didn’t mind. Overall we found it peaceful and quiet which was what we were looking for anyways.
31 Kusao-cyo Oohara · Kyoto