Omori

15 reviews

• 橋

  橋本

  JP · couple · Jun 2026

  8/10
• Y

  Yoko

  JP · couple · May 2026

  4/10

  物足りない

  食事

  外観の古さ 窓から見える景色は怖い廃墟ビル

• H

  Hideaki

  JP · extended_group · Jan 2026

  10/10
• C

  Cathreen

  CA · family_with_children · Dec 2025

  9/10

  Overall a great stay, love our rooms and meals were great!

  The location was excellent, just a short walk to the attractions like Ishidan gai aka Stone Stairs and the Kajika Bridge. We had 2 rooms, ours was a double room and my daughter and son in law in a regular room on the upper floor with gorgeous view of the alps. The larger room has a very large attached open-air onsen, the other room has a smaller round enclosed onsen. Staff were friendly, when we drove up to the ryokan we were greeted by staff and parked the car for us. Both breakfast and dinner were excellent, we were given the chopsticks we chose at the beginning of the trip to keep as souvenir which was a very nice gesture.

  Upon arrival we were seated in the lobby to check in which is quite typical of ryokan. The sofa in the lobby was a bit dated and could use some updating. During check-in I had a list of my daughter's food allergens written on paper in Japanese and asked the check-in staff to address this to the kitchen staff. The answer he gave me was that he was only able to address the 'peanut' but nothing else. The attitude I got was that he wasn't willing to try, which I find odd considered Japan is known for their hospitality. Most meals were fine except one tofu dish, my daughter had a really bad reaction which she hadn't had for a long time. I asked the server and she insisted that it was just tofu. But even the appearance tells me that the tofu was mixed with something and 're-formed' into a tofu shape. The server didn't try to investigate and seemed not knowledgeable in food ingredients. Through-out my travel in Japan in the past and the remaining of the trip, even a soba shop will go out of their way to address the allergens. This is the only disappointing part of our stay and hope they can take this more seriously in the future as some allergens like peanut is life-threatening.

• N

  Nisa

  TH · group · Nov 2024

  10/10

  Exceptional

  Everything: Food staff onsen room +++