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FR · family_with_children · Oct 2026
Avoid
The staff was helpful and they really tried their best !
There were 3 cockroaches in my room. I filmed them and showed the video to the staff, who came and killed them right away. The hotel is really old: it still uses physical keys, and the room smelled musty. The dinner buffet wasn't very good. Booking.com listed a free shuttle, but at the front desk they charged me a shuttle fee even though I never used it. There was also an extra fee for the onsen, which wasn't mentioned on Booking.com. I asked the staff to cancel my remaining nights, but they told me to handle it through Booking.com, and it's still unresolved. I strongly recommend avoiding this place.
JP · solo_traveller · Oct 2026
良かった
全てのスタッフさんの対応が、ありがたかったです。
宿泊施設部分以外の、無駄に空いてる感の空間が気持ち悪い。
JP · extended_group · Oct 2026
JP · solo_traveller · Sep 2026
トータルでは満足
夕食、朝食共にバイキングで満足。 大風呂も空いていてゆっくり入れた。 アメニティも一通り揃っていた。
建物が古く、湿気、カビ臭あり。
JP · solo_traveller · Aug 2026
Narukoonsen Kurumayu 17 · Osaki