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MV · extended_group · Oct 2026
Great location and spacious room, but service and maintenance fell short this time
This was my third stay at Opus Residences by Opus Hospitality. Since the 2-bedroom apartments were fully booked, I opted for a 3-bedroom apartment in Tower 2 for a 16-night stay. During my previous two visits, I stayed in Tower 1 and happened to get the exact same apartment number both times. The Positives: Apartment: The 3-bedroom apartment itself is spacious, comfortable, and located on a higher floor with lovely views.
Areas for Improvement: • Internet Connection: About a week into my 16-night stay, the Wi-Fi disconnected completely. I reported it to the staff, who assured me they were working on it. Unfortunately, the issue was never resolved, leaving me without internet for the rest of my stay until checkout. • Service & Cleanliness: As a returning guest, I expect a basic necessity like Wi-Fi to be resolved promptly, especially during a long stay. Additionally, the initial cleanliness of the apartment upon arrival needs improvement. While the property itself is good, the service recovery fell short this time...
MY · couple · Oct 2026
MY · extended_group · Sep 2026
MY · family_with_children · Sep 2026
Great stay in the middle of the city close to Chinatown
It’s my second time back but after a long time. The rooms are still well maintained, i think the common facilities can use some facelift. Otherwise it’s a great stay for large families and with a car it’s really convenient too.
Small thing but the toiletries were a tad small for our group, would have been great if there were larger bottles rather than the small ones because we don’t get housekeeping, it was troublesome to request for replacements
MY · couple · Sep 2026
82 Jalan Talalla · Kuala Lumpur