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Oct 2025
Reception was poor, room was not quite what I expected but it was clean and I did feel safe there
Sep 2025
Good spot in oldtown
Sep 2025
Great location. Right near the main market square. The reception booked me transfers to and from the airport and was very well organised. The driver even came up to my room on my return journey back to the airport to see if I wanted help with my luggage. The stairs were a killer as I was on the top floor with no lift. The reception is not at the apartments so got dropped off at the reception and was given a map to the apartments. Not a problem but was 28 degrees heat and had to walk trying to find the apartment with my luggage and then climb 3 flights of stairs. All in all a great experience and I would stay here again.
family · Sep 2025
Great area however the flat was not pictured accurately and management did not respond timely nor satisfactorily. 1) Driver showed us to wrong room and guy answered in his underwear 2) We were left waiting in hallway for 15 minutes for new keys. 3) We were not given address of apt after checking in. We didn’t realize it was a different address than the confirmation And could not find the flat next day. 4) Homeless man somehow got into our locked hallway and was sleeping there when we returned from dinner. 5) Flat had missing chunks of wallpaper in both rooms, very scuffed floors, scuffed walls, and worn furniture. Not as depicted in photos. 6) We expected some compensation from management. No response 24 hours after stopping by and then just a simple half-veiled apology when I contacted two more times.
partner · Sep 2025
We like the location because its near the main market square and almost everything is walkable. We don’t like it because the bed is uncomfortable, squeaky floors, windows can be seen from outside, toilet essentials are not available. Didn’t advise about Auschwitz should be booked in advance. Even no suggestions on any tours to book in advance to avoid delays.
Florianska 39 · Kraków