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Pacific Palms Resort and Golf Club

8.2/10652 reviewsLa Puente

Pacific Palms Resort offers luxury Los Angeles hotel accommodations in the San Gabriel Valley, with floor to ceiling windows, balconies, in-room refrigerators, free Wi-Fi, unparalleled views of the San Gabriel Valley Mountains, on-site entertainment and golf. A pet friendly hotel.

What this place offers

  • Free WiFi
  • Free Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk

Policies & house rules

  • Check-in from 16:00
  • Check-out until 12:00
  • Minimum check-in age 18
  • Children welcome
  • Pets allowed
  • Free parking

This property is smoke-free. Cigaret, cigars, and candles are not permitted in the guestrooms or on the balconies. A cleaning fee of USD 200 will be charged to guests who are found smoking. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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652 reviews

Guests liked

  • Beautiful views and location
  • Clean rooms and well-maintained pool
  • Friendly, attentive staff (notably at check-in)
  • Good for families and pets
  • Strong amenities (pool, gym, hilltop restaurant)
  • Comfortable beds and relaxing setting

Guests mentioned

  • Room maintenance issues (bath fan, running toilet, low shower pressure, broken closet door)
  • Pest issue from parking bushes (ants in car)
  • Breakfast service understaffed — long waits
  • Courtyard/restaurant service lapses and missing utensils
  • Elevator confusing for at least one guest
  • Children running through restaurant disturbed some diners

  • Patino

    US · couple · Oct 2026

    9/10

  • Patricia

    US · couple · Oct 2026

    10/10

    I had a pleasant stay, and everything was as expected. Overall, a good experience!

    I did not have breakfast during my stay, so I cannot comment on it. However, the location was as expected and met my expectations. Will be coming back!!

    Overall, I had a pleasant stay and appreciated the experience. Everything was generally as expected. I have no complaints. Thank you for the hospitality!

  • Angela

    US · couple · Oct 2026

    8/10

    Pleasant stay. Hopefully, the flaws are resolved prior to my next stay.

    Overall, its a nice facility.

    Our room had a broken glass window. It was very deeply cracked. Also, the ironing board was broken and missing a screw.

  • Teri

    US · solo_traveller · Sep 2026

    9/10

  • Amber

    US · family_with_children · Sep 2026

    4/10

    Room needs maintenance and parking lot bushes that need to be sprayed to prevent pest.

    Location convenient to a meeting. I felt safe. It was beautiful. Good place for the kids to play.

    Our fan in our bathroom didn’t work, which made our showers very hot and uncomfortable. The toilet ran all night. The shower water pressure was very low and made a shower really hard to take. The closet door was broken so we couldn’t open and close it. One of the most upsetting parts of my stay was that I parked next to the bushes and I got ants in my car. I’m still getting them out.

Location

1 Industry Hills Pkwy · La Puente