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Pacífica Grand Zihuatanejo

8/103 reviewsZihuatanejo

Relaxation Oasis Indulge in massages and facials during your stay in one of our 10 stylish guestrooms with private pools and Smart TVs. Enjoy complimentary buffet breakfast and dine at one of our 3 restaurants or sip a drink at the 3 bars/lounges. Convenience at Your Fingertips Benefit from amenities like complimentary wireless internet, concierge services, and communal living spaces. Take advantage of luggage storage, coffee/tea facilities, and free self-parking while exploring nearby attractions such as Zihuatanejo Bay and Las Gatas Beach. Luxurious Comfort Unwind in individually decorated rooms with well-equipped kitchens, full-sized refrigerators, and iPod docking stations. With cable TV and free Wi-Fi, your entertainment is secured, and daily housekeeping ensures a relaxing retreat. Book your serene escape at Pacífica Grand Zihuatanejo and create unforgettable memories by the beach.

What this place offers

  • Free breakfast
  • Front desk (limited hours)
  • Smoke-free property
  • Pool umbrellas
  • Grocery/convenience store
  • Snack bar/deli

Policies & house rules

  • Check-in from 16:00 until 23:00
  • Check-out until 10:00
  • No pets
  • Free parking

• Pool access available from 8:00 AM to 8:00 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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3 reviews

  • Yurit

    family · Dec 2024

    10/10

    Una de las mejores estadías que e tenido en Guerrero. Desde las instalaciones hasta las hermosas vistas que se pueden apreciar, estoy impresionada.

  • Ryan Christopher

    family_with_children · Dec 2024

    8/10

    Great view, great floor-plan and great pools. Customer service is very poor however. After check in we sat in yjr lobby for 30 minutes waiting on a bell boy. When we checked out it was the same issue. They wanted us to wait until there was a manager there. Once a manager came, she tried to get us to pay $75 in fees we were never aware of. I had to fight with the manager to get them to not be paid. Also, this property sits on a high hills, which means if you are disabled, older or with anytype of medi

  • Montserrat

    family_with_children · Aug 2024

    4/10

    Area comida, transporte choferes, limpieza e arreglo de habitaciones por parte camaristas increíbles, super TOP. EN CAMBIO EL PERSONAL DE "CONCIERGE" Y "VENTAS" NEFASTOS, NOS EXTENDIERON INCITACIÓN AL HOTEL DE IXTAPA CON ENGAÑOS, LLEVÁBAMOS "TODO INCLUIDO" Y LA MESERA DE :PACIFICA IXTAPA"JAMAS MENCIONO QUE NOS COBRARIAN LAS BEBIDAS, NOS RESERVARON "SEGUN" UNA PALAPA QUE LLEGAMOS Y NO TENIAN. LA "CONCIERGE CAROLINA" SIN TACTO DE CONSULTAR QUE TIPO DE VIAJE, ERA DE DESCANSO. NO NOS DIERON TRANSPORTACION DE VUELTA PORQUE TENIAMOS QUE ATENERNOS A SUS HORARIOS, "CERO SENTIDO COMUN" CUANDO LLEVABAMOS UN BEBE DE 2 AÑOS ; TUVIMOS QUE SOLICITAR UN TAXI DE VUELTA A PACIFICA GRAND ZIHUATANEJO POR NUESTRA CUENTA. NEFASTA LA ATENCIÓN Y EL SENTIDO COMUN DE LAS DOS CONCIERGE PALOMA Y CAROLINA; AL FINAL MENCIOMO QUE QUITARIA LO DE LAS BEBIDAS DE PACIFICA IXTAPA, ME MENCIONO LA CANTIDAD, CUANDO VEO EL COBRO TERMINO COBRANDOLO TODO AL CHECK OUT Y SOLO ENTREGO UNA NOTA SIN EL DESGLOCE ÚNICAMENTE DECIA PROPINAS "CUANDO NOSOTROS EN CADA COMIDA E INCLUSO EN LA ALBERCA DIMOS PROPINAS", ELLA ME RECIBIO CAROLINA Y JAMAS MENCIONO DE ESTE PAHO AL FINAL Y SE PUSO SUOER ALTANERA QUW TENIA QUE PAGAR ALGO QUE JAMAS SUPO EXPLICAR. "LOS DE VENTAS INSISTENTES LLENDO A TOCAR AL CUARTO, LLAMANDO A MI CUERTO DESEPERADO REPETIDAMENTE A MI BEBE Y SIN ACEPTAR UN NO POR RESPUESTA"

Location

Camino Escenico a Playa Las Gatas · Zihuatanejo