Pack and go holidays

32 reviews

• M

  Michelle

  GB · family_with_children · Sep 2026

  2/10

  The caravan is old damp and dirty

  Nothing it was dirty and damp, beds were not clean, the carpet in the lounge was filthy my 9 month old granddaughter couldn’t be put down on the floor

  Everything

• R

  Rachel

  GB · solo_traveller · Aug 2026

  1/10

  Shockingly unsuitable!

  DO not be fooled by the photos!!! The fancy decor, is only for phones. If u look on photos curtains are different on each pic so are not in real time. We just came back from tbis caravan. There's no coloured towels, or bedding, plain white, stained, rust on items, dirty, no welcome goodies, it was an empty basket on a table. The decking had rust snd green mildew all over it, and green mildew on cushions on outside seating!

  Dog poo under one bed, all dried up, after my son slept in it we noticed after 5 days, when he dropped a toy and went to get it! The under beds were not checked or vacuumed. Bedding were plain white which were stained and marked! No matress covers. There was lots of rust and paint flaking off radiator in the toilet area. The decking amd decking furniture was shocking, dirty and covered in rusty old planters!

• J

  Jade

  GB · group · May 2025

  8/10

  The location is ideal and the caravan is very specious the owner was loverly and a pleasure to deal with.

  The location is perfect and the caravan is nice and spacious. The owner was great and anything needed was delt with straight the way.

• S

  Stephanie

  GB · family with young children · May 2025

  1/10

  STAY AWAY, DIRTY INSIDE AND OUT

  Nothing

  From the start, communication wasn't acceptable. I messaged via booking.com from Febuary to ask about my dogs and if there was an extra charge.( I'd already paid the entire fee for the caravan) No response , even by mid March after me repeatedly messaging. I then used the 'emergency ' mobile number, to which I did get a response. I again had to use this number when asking for details about the caravan, I.e key lock code etc, as it was 48 hours before we were due to leave and I'd heard nothing. Upon arrival,aporox 3pm, there were cigarette butts as soon as we got out of the car. We opened up the caravan and were quite disappointed. It wasn't clean. The cutlery was dirty/rusting, and there was no way to wash up as the sponges were mouldy. Also, the boiler wasn't working so no hot water ( i only read when there that someone else had this problem and had to fix it themselves) the dirty toilet paper that again, was reported in another review 2 weeks previous was still there! There is only 1 plug socket in each bedroom, the tv plug doesn't reach this, so you would need to bring your own extension lead. The rooms are small, especially the double bedroom. You can just about walk around the bed. For the amount we paid, plus extra £50 for the dogs, I felt totally disheartened, upset and ripped off, as I'd been looking forward to a week off. My family and I made the decision to leave Tuesday morning. We couldn't stay there for 6 days, 1 was enough. The owner does know, when I told her we'd left via text I got no response. I have sent photos via text and WhatsApp, again being nothing but nice , hoping that I'd at least get a 50% refund as we paid almost £700 to be there less than 24 hours. I've still had no response. I didn't want to make this public but since I'm basically being ghosted I have no other choice. STAY AWAY, DIRTY INSIDE AND OUT

• J

  Jamie

  GB · solo traveller · Apr 2025

  1/10

  Filthy caravan & disgraceful owner

  Where to start? The place was filthy & unhygienic (see photo's taken). Upon arrival on Saturday afternoon there was no water to the property so I had to turn it on outside via a stop tap. The boiler wasn't working & I had to fill the heating system myself as the on site maintenance man said he wasn't allowed to touch it. We found that the place was just dirty & it got worse the longer we stayed. Someone elses knickers found hanging out from under radiator, out of date jams left in the fridge (out of date by almost SEVEN MONTHS). The cooker splashback was filthy with grease & grime, the freezer was full of black mould, dirty glass & pop bottle under the bed along with disgusting kids sweets. Toilet paper on the floor in the toilet behind the toilet brush. The vacuum left for us to clean with was full to the brim & the filter absolutely caked with other peoples filth. Every room had dirty used dehumidifiers that were brimmed with dirty water. Mainly, the double bedroom absolutely stinks of urine! This has been mentioned in a previous review from another person & the owners response was that all mattresses had been changed for memory foam ones. This is a lie, all mattresses are cheap basic spring mattresses that have all seen better days. You have to strip the beds upon checkout so this is not hard to see. The mattress protector on the double bed had stains on & the double duvet had what looked & smelled like urine stains all over it. I notice how one other review also mentions having to sleep in the living room because of the smell in that bedroom. Absolutely disgusting & abhorrent! Issues were reported to the owner via text on Sunday morning (leas than 24 hours into a week long stay). Her response was to blame the cleaners. **USUAL LYING RESPONSE FROM THE FILTHY OWNER. SHE REALLY SHOULDN'T COMMUNICATE VIA MESSAGES & WHATSAPP IF SHE'S GOING TO DENY WHAT HAPPENED & TRY TO BLAME A DECENT CLEAN FAMILY.

  Double bedroom stinks of urine with stained duvet & sheets!! Cleanliness was non existent. Mouldy freezer, out of date food left in fridge, dirty knickers found under radiator. Walls behind & under single beds full of mould & filth.