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Palace Downtown

9.5/10131 reviewsDubai

Spa and Recreational Facilities Indulge in massages, body treatments, and facials at the full-service spa, while enjoying the health club, outdoor pool, and sauna for relaxation. Dining and Entertainment Savor meals at the restaurant, grab snacks at the coffee shop, and unwind with 24-hour room service. Enjoy drinks at the bar/lounge or poolside bar for a perfect evening. Convenience and Comfort Stay connected with complimentary wired and wireless internet access, make use of the business center, and enjoy the luxury of limo service. Valet parking, an airport shuttle, and proximity to top attractions add convenience to your stay. Book your stay at Palace Downtown for a luxurious Dubai experience.

What this place offers

Elevator
ATM/banking
Gift shops or newsstand
Shopping on site
Conference space
Golfing nearby

Policies & house rules

Check-in from 15:00
Check-out until 12:00
No pets
Free parking

• Pool access available from 7:00 AM to 7:00 PM. • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Contactless check-in and contactless check-out are available. A deposit may be required at the property.

Available rooms

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131 reviews

Guests liked

Excellent and attentive service
Perfect location near Dubai Mall and Burj Khalifa
Beautiful architecture and pleasant scent on arrival
Very clean rooms and pool
Excellent breakfast and food options
Great pool and terrace dining

Guests mentioned

Fountain view was unavailable/under construction despite premium pricing
Extra guest setup (rollaway bed) when booking for 3 people
Occasional nighttime noise reported
VIP Access benefits inconsistently applied

James
Sep 2025
10/10
This location was nothing if not the perfect vacation spot for exploring Dubai and the mall! There were a ton of food options both in and around the hotel. The pool was relaxing and all staff went above and beyond what I expected. This is the height of service and comfort wrapped into the perfect location. This will be my go-to spot from now on!
Stewart
Sep 2025
10/10
Amazing hotel. The staff are very friendly and make you feel at home. We moved to the palm after staying at palace and we both thought palace had the most amazing staff. Shout out to Nur, James and Frederick
Giancarlo
partner · Sep 2025
10/10
Loved it
David
family · Sep 2025
10/10
Clean room. Friendly stiff
Mahya
family · Sep 2025
10/10
We had the pleasure of spending 7 nights at Palace Downtown, and it was truly an unforgettable experience. The hotel combines beauty, comfort, and an exceptional location in the heart of Dubai. With direct access to Dubai Mall and a variety of excellent restaurants nearby, it could not have been more convenient. The pool area is absolutely stunning, and with the magnificent Burj Khalifa view, the atmosphere felt almost like staying in a fairytale castle. We celebrated our honeymoon here, and the staff went above and beyond to make it memorable. Our room was beautifully decorated with fresh flowers, a delicious cake, and seasonal fruits, creating such a warm and thoughtful welcome. Palace Downtown exceeded all of our expectations, and we look forward to returning. I highly recommend this hotel to anyone seeking a luxurious and truly special stay in Dubai.

Location

Sheikh Mohammed Bin Rashed · Dubai