Paripas Patong Resort

151 reviews

• M

  mariastefanovam

  Friends getaway · Mar 2026

  2/10

  Just one bad experience

  We booked an 8 night stay at this hotel in the beginning March but unfortunately the situation in Gulf region escalated, our flight was canceled and we had to possibility to arrive according to our reservation. Once I got the email from the airway company I announced the hotel and asked if there is any refund option (money was redrawed few days ago), taking into consideration the force major situation. Nobody replied to me till now. My friend tried to discuss with them using the reservation account and the answer we got was no matter the conflict and suspended flights they will apply a cancelation fee of 100%. We wanted to rebook our vacation for November, to celebrate a special even, but the answer we received was the only exception they can offer is to book our stay till 31st of October and to kick off the birthday party ☹. We all know it’s the low season, rainy period, less tourists etc and a simple check on the official booking sites shows a price for 8 nights less than a half of the amount we paid. We travel a lot but we have never experienced and never expected such an unpolite, unprofessional, no empathy and material focused attitude from a hotel staff, especially in these days of international blockage. We will be back to Thailand but for sure not at this hotel. We lost some money but won an exerience, looking forward to a new wonderful vacation at a better place and surrounded by happy people.

• J

  J8331UYmandyh

  LINCOLN, LINCOLNSHIRE, ENGLAND · Couples · Jan 2026

  6/10

  Not overly impressed

  We booked this hotel as it is high season and for its high ratings online if was very well priced and close to the main areas in Patong that me and my husband enjoy. However- paying 3000 baht on arrival for a deposit for damages is ludicrous! We thought we had booked into a club 18-30 hotel The laundry in reception was expensive and the breakfast options were limited. The roof top pool is nice but limited space- the rooms were nice and big, comfy bed but the decor was a bit tired and a few things missing like bath robe- which made the paying of 3000 Baht even more baffling!

• T

  tunaig2024

  Couples · Nov 2025

  2/10

  terrible hotel with unprepared staff

  Terrible hotel. The receptionist, named Whon, intimidated us by demanding payment for a pair of flip-flops that were never found, not even in my luggage, as we opened them at the hotel reception. A complete lack of respect. They called the police after informing us that we had to pay for a sandal that was never left in the room. Upon arrival, the police confirmed the receptionist's falsehood, but she was still extremely rude. I DO NOT RECOMMEND THIS HOTEL!

• 7

  725patriciac

  PORTO VELHO, STATE OF RONDONIA · Family · Nov 2025

  2/10

  We were robbed and embarrassed.

  At check-out today, November 7, 2025, at 8:00 AM, the receptionist named Uon (this is how she pronounced it) mentioned something about a missing slipper from our room. Because her English was very poor, I initially thought she was saying we had forgotten something in the room. To avoid any misunderstanding, I went back to the room with a staff member, who explained that they believed one of the room slippers was missing. There were supposed to be two in the wardrobe, and only one was there. Neither my husband nor I had ever seen or used any slippers in the room. We arrived late at night because we missed the last boat to Phi Phi, so we barely used anything in the room. I even took a photo of the slipper to ask my husband if he had seen or accidentally packed it, and he confirmed he had no knowledge of it. I returned to reception and explained clearly that we did not take anything, and that they were welcome to check our luggage. We had a taxi waiting to take us to the pier, so time was very tight. I opened all of our bags right there and asked her to look. She checked and found nothing. However, she then insisted on checking my siblings’ luggage, who were in another room, and said we would not be allowed to leave unless we paid 100 THB. This was completely unreasonable and humiliating. We opened all the luggage again, and my husband recorded the situation because it was clearly absurd. Despite seeing that we did not have the slipper, she still forced us to pay, and in the end charged 106 THB instead of the 100 THB she had mentioned. She then called the police. When the police arrived and heard both sides, they quickly understood that her accusations had no basis and allowed us to leave. This experience was extremely stressful, disrespectful, and unprofessional. We were embarrassed and effectively forced to pay for something we did not take. The staff member showed no discernment, no courtesy, and no willingness to listen. It felt like harassment and a form of extortion. A truly disappointing and unacceptable way to treat guests.

• B

  Brian

  Sep 2025

  10/10

  Good bars and excellent pools