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Park Plaza London Waterloo

8.6/1020000 reviewsLondon

Luxurious Accommodations Experience comfort and style in our rooms featuring signature beds, smart LED TVs, and Elemis amenities. Enjoy complimentary WiFi and modern facilities like walk-in showers in Superior and Studio Rooms. Wellness and Relaxation Unwind at our hotel with a large gym, sauna, steam room, and indoor swimming pool. Whether you prefer a workout session or a soothing swim, we have you covered for a rejuvenating stay. Prime Location Conveniently situated near iconic landmarks like Westminster Bridge and the London Eye, our hotel offers easy access to the city's top attractions. Explore London with ease and make the most of your visit. Book your stay at Park Plaza London Waterloo for a memorable and convenient experience.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Paid parking

Please note that the credit card holder must be present upon arrival with the credit card used for the booking and must provide valid photo ID. This property does not accept third party payments. Please note that different terms and conditions and policies, which may include pre-paid deposits, will apply to group bookings of more than 9 rooms. The groups team will contact you following your reservation. If traveling as a family, please remember to add your children to the booking so that we can prepare for your arrival. kids are only allowed in from 8.00am – 20.00pm in the swimming pool We have a limited number of car parking spaces that are available to book through Just Park. To secure a space please book here https://www.justpark.com/uk/parking/london/s/6-hercules-road-london-se1-7dp/ Please note the hotel is within the London Congestion Charge Area. It is the responsibility of the car owner to pay the congestion charge. Please inform the property in advance if you plan to bring a dog. Please note that dogs will incur an additional charge of GBP 25 per day, per dog.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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20000 reviews

Guests liked

  • Great location
  • Comfortable hotel
  • Friendly staff

Guests mentioned

  • Inadequate cleanliness
  • Poor service response
  • Low food quality

  • Chris

    GB · couple · Oct 2026

    1/10

    Awful housekeeping

    Good location. Friendly reception staff

    We stayed three nights there and went out each day. Despite leaving the “service room” button on every time we were out the room Servicing’s just didn’t happen properly. On the second day we spoke to reception who said they would send housekeeping straight away. Housekeeping emptied the bin and left extra towels but didn’t make beds, restock tea/coffee or wash up used mugs and glasses. The next evening someone obviously came in but didn’t nothing but leave another huge range of towels. We ended up with more than ten. Someone clearly isn’t doing their job properly and neither is the person who supervises them. Extreme disappointment will not use this hotel chain ever again. Feel like asking for a partial refund. Such a shame as great location but having your room cleaned is surely an absolute basic

  • Sandeep

    GB · solo_traveller · Oct 2026

    6/10

    One of the slowest housekeeping. Has a to wait 45 minutes with 2-3 follow ups on anything requested

  • Catherine

    FR · family_with_children · Oct 2026

    10/10

    Délicieux

    Propre bien situé personnel aimable chambre confortable restaurant italien sympa

    Le soir le personnel du restaurant semblait débordé victime de son succès

  • Laura

    GB · family_with_children · Oct 2026

    9/10

    Convenient place to stay explore London.

    The room was a good size for a family and spacious bathroom for a family.

  • Athanasios

    GR · family_with_children · Oct 2026

    9/10

Location

6 Hercules Road · London

What's nearby

  • London Waterloo stationTrain station · 0.2 km
  • London EyeLandmark · 0.5 km
  • Tate ModernMuseum · 0.9 km
  • Palace of Westminster / Big BenLandmark · 1 km
  • Shakespeare's Globe TheatreEntertainment · 1 km
  • The ShardLandmark · 1 km
  • St Paul's CathedralReligious · 2 km
  • Tower of LondonLandmark · 3 km
  • London Heathrow Airport (LHR)Airport · 24 km