Parrotel Aquapark Resort

221 reviews

• L

  lorettag2019

  ENGLAND · Family · Apr 2026

  2/10

  Very poor... Choose elsewhere!

  Please do not stay here!! I do not believe how some people have reviewed this positively! I saw some bad reviews before coming but I've travelled around the world in hostels and have stayed in great places with some bad reviews so I thought how bad can it be?! My son and I arent fussy eaters so figured we'd be ok on that front too... But no! Food --- if you/your kids are used to chips, burgers, nuggets, pizza, plain pasta, sweet cakes and bread you'll be fine! We have home cooked food, veg and fruit a "normal healthy diet". The fresh cooked pasta is pretty plain with some watered down tomato sauce, all the pasta dishes (moussaka, macaroni, lasagne) that they cook which normally we'd happily eat are overcooked and cooked with unpleasant cheese and very little meat/veg. There is often chicken on the bone and red meat although often rather fatty, fresh fish which is whole fish with all the bones so takes a while to try to de-bone for kids but provides some protein. There's lots of salad bits although often mixed with sauces which are not to everyone's liking. Theres lots of bread but you have to ask a waiter if you want butter. Normally hotels I've stayed in for lunch it's fairly easy to make a basic sandwich with different hams/cheese if nothing else but here there was 1 cardboard cheese and 1 ultra processed ham that's it. Breakfast... Can't go too wrong can it?!! The croissants were very dry, lots of them filled with very sweet condensed custard type stuff. There was jam and honey to dip but again no butter! The cereal was fine, the yoghurt... I have no idea what that was but was horrendous!! Fruit at all mealtimes is large cut bits of orange and 1 or 2 other local fruits again largely cut and no one seemed to eat! Nothing small to be able to give young children (nothing with segments, no apples, pineapple, mango, berries etc). We did see watermelon once or twice! At dinner they sometimes had strawberries if you got there before everyone took their full plates and withstand all the pushing. You have to queue in the bar queue to get a glass to get a drink of water/fruit juice which you then help yourself too... Not sure why they don't just leave a stack by the machine??! Must be awful in the summer or when the hotel is full. Cleanliness--- The cleanliness everywhere is bad... I've stayed in cleaner hostels in Vietnam!! Toilets around the hotel... Poo stained toilets (there for our 7 day stay so must be a permanent feature!), often no loo roll so take some from your room! Often no soap in the dispensers either. The only nice one is at reception! Electrics hanging out of the dryers/hanging off the wall. The kids playpark is unsafe, most swings are broken so not useable, wood and paint is chipped so please be careful with little hands! The pool and aquapark looked great which is why we chose the hotel... the reality is it's all old and in a poor state, they don't all run in the day, some are open morning, some afternoon and some not at all! Most of the pools were very cold so I suggest short wet suits for little ones. The older kids who can run around the slides and swim themselves even stuck to mainly the heated pools. We could eat once at the Italian restaurant and that food wasn't much better! Weekend nights the disco music started at 11pm and was stupidly loud so anyone trying to sleep at this time good luck! I see no need for it to be that loud all around the hotel... It's not like the people on the dance floor wouldn't be able to hear it! Positives--- The beach is great for paddling and seeing fish, calm and safe for kids, lots of rocks so you need swim shoes ideally but great fun seeing all the fish in the clear water. Unfortunately despite being able to walk out prob 50m in knee deep water, the lifeguard blows his whistle perfusly if you go more that 10 meters out! Be prepared to sit on the sand as no where near enough beds. Medial on site is incredible. My son was ill day 1 and the Dr and his assistant were amazing!!! Couldn't fault them in any way. The staff are all lovely and friendly and engaging with children. From travelling to Egypt, middle east, Africa etc before I know 5* is never 5*, but normally id like to say it would get a 3... I wouldn't even give this hotel a 2*! Yes it was cheaper than others, but there were lots of a similar price which I'm sure would be nicer... Not sure they could be worse!

• S

  stephaniedS2862GX

  Family · Apr 2026

  10/10

  Family holiday 2026

  We are currently here enjoying 10 days in the sun. I am here with my two children aged 9 and 16. The entertainment team are amazing at keeping the children and adults engaged. Lots of fun by the pool and plenty of laughter all around. I would recommend this hotel for family gatherings

• G

  guljamal_j2020

  Family · Apr 2026

  10/10

  Great vacation & great memories! 😎

  We’ve had vacation at Parrotel Aqua Resort Beach from March 28th till April 8th. The food is very delicious, but Panorama Restaurant is very, very crowded & it always took time to get table cleaned, served with food, knives, spoons & so on. But thanks to Ahmed we were calm & confident that everything will be fine with him! ☺️ His English is perfect, he’s so attentive to every guest at the restaurant! 👍🏻 Everyone likes Ahmed & only due to him our vacation was great! 🙌🏻

• M

  Meander37577191475

  Family · Apr 2026

  10/10

  Thanks

  A truly wonderful experience from start to finish! 🌟 From the moment we arrived, the reception was warm and highly professional. The staff were incredibly friendly, welcoming, and always ready to help, making us feel right at home. 👏 The rooms were spotless, comfortable, and well-maintained, with great attention to detail that made our stay relaxing and enjoyable. 🛏️✨ As for the food, it was excellent—high quality, delicious, and with a great variety to choose from. Every meal was clearly prepared with care. 🍽️👌 A big thank you to the entire team for such outstanding service. It was truly a memorable stay, and we would definitely love to come back again. Highly recommended! 💯

• 3

  340krzysztofa

  Family · Apr 2026

  10/10

  Family

  Very good time in this hotel for family trip!