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Guests mentioned
Sep 2025
I was getting bit while I was in the bed
Jun 2025
Overall good
family · Jun 2025
We absolutely ADORED our cute and VERY CLEAN room! Amenities were exactly what we needed and the property manager (Capital Hotel, I assume) was very communicative and helpful. Parking was exactly as described (free, on-street). Having never been to Philadelphia before, we weren’t sure what to expect, but it turned out the property is in a great location for getting around (especially on the transit busses). There is an Aldi’s and a wine and liquor store nearby; we stocked our fridge with snacks for our evening wind-down time. There is also a bagel shop within walking distance for morning coffees and whatnot. We felt safe in the neighborhood and beyond. I need to return to Philly for further medical testing and my first task, after scheduling my appointment(s) is to book hopefully the same room, or any small room in the house (I will probably be alone next time, now that I am an “expert” in navigating the city! 😄
friends · May 2025
Disappointing Stay – Not Truly Pet-Friendly I had a very disappointing experience at this property. Although it was listed as “pet-friendly,” I was later told pets were only allowed “on request,” which was not disclosed in the listing. Despite my dog being quiet and well-behaved, I received an unwelcoming message that disrupted my trip. The major issue was with the refundable incidental/damage fee. Even though I left the room in excellent condition, my refund was denied due to “pet hair”—something never listed as a basis for an extra cleaning fee. I was willing to pay the advertised pet fee, but was surprised by this sudden additional charge the hotel came up with when questioned about my refund, which felt arbitrary and unfair. Communication was poor; I reached out multiple times and never received a clear response. The listing was misleading, and I felt misled by unexpected fees and lack of accountability. Additionally, the surrounding area was run down and felt unsafe, which added to the discomfort. I would not stay here again and recommend travelers clarify all pet policies and fee details in writing beforehand.
Apr 2025
Overall good for the price. If you’re in one of the basement rooms, the wifi is so bad that it’s basically un-usable. Not having a lamp on the bedside table and only having overhead lighting is diabolical. But it was fine enough for 2 nights.
3218 W Oxford St · Philadelphia