Pent House Masaryk 17
Luxurious Accommodations Make yourself at home in one of the 12 beautifully appointed guestrooms featuring complimentary wireless internet access, ensuring you stay connected throughout your stay. Convenient Amenities Enjoy the convenience of bathrooms with showers, safes for your valuables, and portable fans for your comfort. Housekeeping services are available on request to cater to your needs during your stay. Prime Location Located in the heart of Mexico City's prestigious Polanco district, Pent House Masaryk 17 puts you mere steps away from the exclusive Avenida Presidente Masaryk and a short stroll from iconic landmarks like Paseo de la Reforma. Ready to experience luxury and convenience in Polanco? Book your stay at Pent House Masaryk 17 now.
What this place offers
- Elevator
- Smoke-free property
- Housekeeping on request
- Wheelchair accessible
Policies & house rules
- Check-in from 14:00 until 00:00
- Check-out until 12:00
- No pets
- No parking
Available rooms
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35 reviews
Guests liked
Guests mentioned
partner · Oct 2025
La habitación estaba muy pequeña, sin embargo, en términos generales estuvo bien.
Sep 2025
The initial communication with the hotel was okay. We arrived late, and they promptly sent us the electronic key information, which was helpful. However, after that, responses from the staff became very slow. One major issue that ruined my experience was the cleanliness of the room. I checked in late at night only to find that the bathroom was not clean. The toilet had obvious signs of use from previous guests, which was very disturbing. Cleanliness—especially of the bed and bathroom—is the most basic expectation in any hotel, and this situation made me feel like I was using a public restroom. I informed the staff about this immediately, but the issue was only addressed two days later. If it weren’t for this, I would have given a much better review. Please make sure rooms are properly cleaned and checked before new guests arrive.
Sep 2025
Mixed review
Very nice location. Close to many nice restaurants as well as the Chapultepec Castle, Museum of Anthropology and other nice finds. The hotel was clean and the housekeeping was good but lacked in a couple of key areas. I asked a couple of questions (how to operate the safe and where the key was to get to the outdoor patio). I got no response, even after staying for 4 nights. The other issue was the shower area. The water didn’t drain, leaving a good sized stagnant puddle for the next user. The puddle was only cleaned by housekeeping the following day.
Sep 2025
Good stay!
The hotel itself was great and the staff were super friendly. The location is excellent — really close to everything. The only thing that threw us off at first was the entrance to the building. There was a bucket right by the front door, which gave us a bit of a bad first impression. Even though the hotel is on the top floor and separate from the rest of the building, it would be great if a bit more attention was paid to the overall entrance and common areas. Other than that, we had a good stay.
family · Sep 2025
En excelente localización para moverse en la ciudad
Location
Av. Presidente Masaryk #17 · Mexico City