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Pentahotel Moscow, Arbat

8.8/10113 reviewsMoscow

Luxury Amenities Indulge in leisure at the 24-hour fitness center, complimentary Wi-Fi, and the arcade/game room. Additional perks include a communal living room and a banquet hall. Dining Experience Savor international cuisine at Loft restaurant with a bar/lounge, or opt for 24-hour room service. Enjoy a cooked-to-order breakfast at your convenience. Business and Events Conduct business effortlessly with the business center, express check-out, and dry cleaning services. Make use of the conference space and meeting rooms, ideal for events. Immerse yourself in luxury at Pentahotel Moscow, Arbat, centrally located for exploring Moscow's key attractions. Book now for a sophisticated stay experience.

What this place offers

  • Elevator
  • Free airport transportation
  • Conference space
  • Breakfast available (surcharge)
  • Television in common areas
  • Arcade/game room

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 12:00
  • Pets allowed
  • No parking

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. • Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver's licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14, that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport, visa, and migration card at check-in. • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • A car is not required for transportation to and from this property. • Free in-room WiFi has a 3-device limit. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. A deposit may be required at the property.

Available rooms

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113 reviews

Guests mentioned

  • Unfair charges
  • Poor cleanliness

  • GoPlaces47641119364

    SA · Family · Aug 2025

    2/10

    I do not recommend this hotel at all — for the sake of your safety and your money

    This hotel is very, very, very bad. They unfairly took 34,000 rubles from me, just because they claimed there was some dirt in the bathroom, even though we were a family. The hotel does not respect its guests at all, and it is not clean.

  • nkadhim

    GB · Solo travel · Dec 2024

    4/10

    Poor and disappointing service

    The service at this hotel was the poorest I had across my two week stay in Russia . The rooms were not cleaned for two days in a row despite my notifying the staff, the staff were unhelpful when I asked them to help me make a restaurant reservation because I didn’t speak Russian . The breakfast I ordered took too long: the eggs came after the toast was cold and they were not as requested but the bigger issue is the staff is unapologetic and makes it feel like it is yours fault ! The hotel is badly placed for taxis also as there is nowhere to park in front . The rooms were comfortable but there was nowhere conditioner or cotton buds or basic items other than shampoo and shower gel. A poor experience : would not stay again.

  • aydinSS

    TR · Business · Sep 2024

    10/10

    I will definitely come back

    perfect location and really friendly staff 100 % recommend to anyone . Rooms are really clean and spotless. Every member of staff was really friendly and helpful - Thanks the management team. I can definetly visit again without any doubt . Breakfast also was almost perfect- service foods too many options and tasty

  • shammahr2024

    Family · Jul 2024

    4/10

    Bad experience

    Very bad experience, there id no parking in front the hotel and no service to take care of the luggages you have to carry them by yourself to your room And the reception is on the third floor The cleaning id very bad and the are not providing iron .

  • 290alalih

    NONE · Jul 2023

    10/10

    Moscow is perfect!

    Russia and Moscow liked it very much The hotel is located in the center, the view is beautiful - the street, in the evening the lights are on. Service is good they put us hygienic shower in the room we see this for the first time. We decided to stay longer in Moscow and were given a 10% discount after registering with Penta Friend. there are a lot of people at breakfast but the food is good there are many shops around we will be back and looking forward to seeing them again

Location

Ulitsa Novy Arbat, 15 · Moscow