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AU · family_with_children · Oct 2026
The pool was excellent, apartment was large, location was amazing, short walk to restaurants and the wharf
The bedrooms were too close together and the sofa beds are suitable for toddlers not children 8+
GB · couple · Oct 2026
Average
The manager is clearly poor as the staff were not motivated to make the effort to keep the place clean. With a little More effort this could be so much nicer. I don’t see this as a 5 star property. 4 stars at best
AU · family_with_children · Oct 2026
Amazing stay at a beautiful hotel in a stunning location.
The pool was stunning, our room was very spacious and had everything we needed. It’s a short walk to Macrossan St which is handy.
AU · family_with_children · Sep 2026
Great family holiday
The reason we stayed at Peppers was for the lagoon pool as we were travelling with a 2 & 4 year old and it did not disappoint. Would have been better if we were slightly closer to other shops restaurants etc as my husband is currently on a walking stick so we had to use the shuttle. Our 3 bedroom unit was great however would not stay in that particular one again as every time we opened the door we were attacked by mosquitos! Something overlooking the pool would have been better. All staff were helpful & polite & we enjoyed the cocktails!
AU · solo_traveller · Sep 2026
If you’re going to charge premium then act premium
Good location
Very over priced for what it is. Paying premium for a pretty average hotel with average service. Hot water system went out for 3 days and toilet was unusable for a whole night and I am pregnant. Had to keep asking and following up for resolutions rather than being offered it. They did eventually agree to the 3 days which I appreciate. Restaurant doesn’t serve food around 4pm which is ridiculous for a 5 start resort. Had to keep asking the cleaners the vacuum the room due to the sand. Breakfast was subpar. Plenty of other places to stay at half the price for the same thing unfortunately
20-22 Davidson St · Port Douglas