Perfect 3BR Duplex in Cuauhtemoc

8 reviews

• AC

  Astrid Carolina

  CO · extended_group · Sep 2026

  10/10

  Super bien

  Muy cómodo muy lindo

• A

  Ava&Max

  CN · solo_traveller · Aug 2026

  10/10

  房子干净整洁，服务好

  房子隔音需要再提升，晚上声音有些吵

• B

  barbara

  CL · family_with_children · Jun 2026

  6/10

  Solo nos quedamos porque estaba bien ubicado y con dos adultos mayores, bebé y maletas, era más complicado irse que qued

  La ubicación

  El baño de abajo estaba tapado. No se pudo destapar nunca. Cuando llegamos había una cañería rota a la entrada destapar la puerta y faltaba un vidrio en la cocina en la parte de arriba. La escalera era larga y no tenía barandas y fui con mi hija de 2 años y mis papás adultos mayores. También había mucho mucho ruido en los departamentos superiores y en la calle.

• C

  Claire

  US · extended_group · Jun 2026

  10/10
• W

  Wojciech

  PL · family_with_children · Jan 2026

  1/10

  This was one of the worst accommodation experiences we have ever had.

  One big lie — they have time for marketing nonsense, but when it comes to cleaning a huge apartment, including laundry, they sent only one poor woman, who was cleaning while we were already there.

  This was a terrible experience from start to finish. Our check-in time was 3:00 PM, but at that hour cleaning had not even started. One single cleaner began at 3:00 PM and finished around 6:00 PM. We were traveling with an elderly father and had nowhere to go for three hours. We were told the delay was due to a huge mess left by previous guests and that cleaning was “prioritized.” This was not true — only one exhausted cleaner was working alone. The apartment was extremely dirty, so filthy that the toilet could not even be used. We contacted the property already from the airport, explaining that a 3-hour delay was a disaster for us, as we stayed only one night and were leaving early the next morning. We asked for a $10 taxi compensation — this was refused. Instead, they offered a 15% discount on future stays, which is insulting. Five days later, they contacted us saying they want to charge our card $35 for a stained blanket. This feels like a clear attempt to steal money from guests. We stayed one night only. The apartment was handed over three hours late, and they themselves admitted it was in terrible condition after previous guests — so any “inspection” is highly questionable. We used only one blanket because the apartment was freezing cold. It was a dark blanket, and the stains were already visible when I took it out of the closet. We had no food, used no other blankets, and left at 7:00 AM. This behavior is dishonest and unacceptable. Trying to charge guests afterward for their own negligence is shameful. Avoid this place.