Perfect Place by Eden Crest

9 reviews

• M

  Michael

  US · solo_traveller · Jul 2026

  8/10

  Perfect Place

  Was good for us---easy to get into, was updated and outdated---lol--enough enough to keep my whole group happy. Some loved the spa tub, some loved the regular tub and shower, everybody slept well and felt comfortable enough to sit back, cross their legs on the couch, relax, eat, and watch tv. There was a leak under the sink when we got there, we called, and they sent someone out to fix it within a resonable time period. Had a few things that could be improved on---those were mostly with the cleaning of the place.

  The washer and dryer had a musty, mildew smell that really needs to be addressed by cleaning staff. The hot tub was unusable for basically the same reason--not a good smell when the top was taken off and lastly---perfect place needs a large trash receptacle with a lid where you can just toss it in and not think about calling for trash to be picked up. I know, it's just a phone call, but I'm on vacation, and I just want it to be picked up automatically, I'm not thinking about calling for trash pickup. If these few things are addressed, my group would definitely stay again.

• M

  Michael

  family · Dec 2025

  2/10

  Vacation ruined by negligence and poor management. Our stay was a nightmare from the moment we arrived. We were provided the wrong entry code and left waiting outside in the cold for 40 minutes. While Robert the technician was very helpful, the property itself was a disaster. Not only was the hot tub broken and unusable on our first day, but there was also no hot water in the unit. We had to have maintenance out multiple times and eventually had to drive to the property management office ourselves just to get the issue addressed. It took 26 hours before we were finally moved to a unit where we could actually shower. We spent the majority of our vacation waiting around for maintenance to provide basic necessities rather than enjoying our trip. Despite this massive inconvenience, we received no apology and no reimbursement. I am beyond dissatisfied and would warn others to stay away.

• J

  john

  US · extended_group · Oct 2025

  10/10
• M

  Mike

  US · review category business travellers · Dec 2024

  10/10

  Great place for our annual Thanksgiving trip to the smokies.

  Great amount of space and a perfect location for our needs.

  Not a sure clear policy on garbage, but not an issue.

• S

  Short

  US · family with young children · Oct 2024

  7/10

  We go to pigeon forge every 🍁 fall .but first time staying in cabin..loved the experience 😉

  It's was peaceful spacious had plenty of room for the kids and grandbabies to run around ...loved the big porch we loved sitting outside of the morning with a cup of coffee ☕

  Lack of bear proof trash 🗑️