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Pestana Carlton Madeira Ocean Resort Hotel

8.6/102613 reviewsFunchal

Luxurious Dining Options Indulge in a culinary journey with 4 restaurants and 2 bars offering a variety of exquisite dishes and refreshing drinks while enjoying stunning Atlantic Ocean views. Leisure and Wellness Facilities Unwind with leisure activities like giant chess or a game of tennis, or pamper yourself at the Venus Health Spa with its range of rejuvenating treatments and pools, including one with direct sea access. Scenic Accommodations Experience comfort and elegance in every suite and room featuring stylish decor, modern amenities, and private balconies with picturesque views of the sea, mountains, or pool. Experience the epitome of luxury and relaxation at the Pestana Carlton Madeira Ocean Resort Hotel. Book now to create unforgettable memories.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • Fitness center

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Paid parking

For bookings of 9 or more rooms, the hotel will charge a nonrefundable prepayment of 50% of the entire reservation on the guest's credit card. Please note that rates including dinner do not include drinks. If you are traveling with your pet, please contact the hotel before your arrival for information on availability, prices, and admission restrictions. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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2613 reviews

Guests liked

  • Friendly staff
  • Great amenities
  • Beautiful location
  • Delicious breakfast

Guests mentioned

  • Issues with cleanliness
  • Parking difficulties
  • Crowded during events
  • Some service inconsistencies
  • Soraia

    NL · family_with_children · Oct 2026

    6/10

    Agradável

    Gostamos da localização, das várias piscinas e do pequeno almoço.

    Não gostei da limpeza dos quartos. Não gostei da falta de formação de certos empregados. A pior situação foi ao chamar um táxi. A 1 min da porta do hotel há uma paragem de táxis e o rapaz que lá estava a trabalhar no hotel ofereceu-se para chamar o motorista. Assim que entramos, o rapaz, mal encarado, pergunta ao motorista: vais-me dar alguma coisa ou não? E o motorista respondeu que não, educadamente. O rapaz olha para ele e diz-lhe num assobio e com um gesto “então poe-te andar’’. Acho que o que mais nos chocou foi a agressividade com que o miúdo falou com o motorista, bastante mais velho e muito querido.

  • yoandry

    US · extended_group · Oct 2026

    5/10

    Incomido

    El resort estába bien

    El staff malicimo no fueron professionales ni amigables Todos estaban de malas

  • Fortu

    CH · family_with_children · Oct 2026

    10/10

    A great hotel with a convenient location, spacious and clean rooms, excellent facilities, delicious breakfast, and frien

    We had a great stay at Pestana Carlton Madeira! The hotel has an excellent location, close to the city center and the marina. There are also bus stops nearby, making it easy to get around using public transport. The room was clean, spacious, and comfortable. The hotel offers four swimming pools, two indoor and two outdoor, as well as direct access to the ocean, which is a great bonus. Breakfast was very good, with a wide selection of food to choose from, including scrambled eggs, sausages, fresh fruit, and a variety of sweet options. The staff were friendly, caring, and always willing to help, making us feel welcome throughout our stay. Overall, we had a very pleasant experience and would happily recommend this hotel to anyone visiting Madeira!

    The free parking is a bit complicated but doable if you are a good driver. But I have seen many people struggling with it and making it difficult for the other people already parked.

  • Patricia

    PT · couple · Oct 2026

    9/10

    A repetir

    O facto de ter acesso ao mar. Era um requisito. Pequeno almoço muito muito bom e completo. A vista mar.

    Poucos lugares para estacionar.

  • Patricia

    PT · solo_traveller · Oct 2026

    9/10

Location

Largo Antonio Nobre · Funchal