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Phoenix All Suites West Hotel

8.5/101202 reviewsGulf Shores

Beachfront Accommodation with Stunning Sea Views Luxurious Amenities for a Relaxing Stay Experience a comfortable stay with air-conditioned units, balcony, and fully equipped kitchen. Enjoy the convenience of a dining area, cable TV, and coffee machine in every room. The private bathrooms are equipped with a relaxing bath and a hairdryer. Convenient Location with Nearby Attractions Located just steps from Gulf Shores Public Beach, our hotel is close to Alabama Gulf Coast Zoo, Gulf State Park Fishing Pier, and The Park at OWA. Explore Adventure Island and Pensacola Big Game Fishing Club, both a short drive away. Book your stay at Phoenix All Suites West Hotel for a memorable beachfront experience.

What this place offers

Air conditioning
Heating
Non-smoking throughout
Smoke alarms

Policies & house rules

Check-in from 16:00
Check-out until 10:00
Children welcome
No parking

Guests must be 25 years of age or older to check in at the property. Please note that parking is limited to 1 space per room. Contact the property for details.This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1202 reviews

Guests liked

Beachfront location
Ocean / balcony views
Easy beach access
Two pools
Quick elevators and convenient parking
Friendly and accommodating staff (many mentions)

Guests mentioned

Repeated cleanliness issues (dirty kitchens, remotes, sheets, toilets)
Inconsistent housekeeping and supplies not refreshed
Thin walls / noise from neighboring rooms
Broken or uncomfortable furniture (beds, couches) and shower drain issues
Occasional unfriendly receptionist
Dirty dishes/glasses and some appliance malfunctions

Leslie
US · couple · Oct 2026
9/10
View of beach and pool from the balcony
Dennis
US · couple · Oct 2026
9/10
Location on beach was excellent
Lee Ann
US · family_with_children · Oct 2026
5/10
If things were clean it would've been a lot better.
The kitchen could have been a lot cleaner and the tv remotes were NASTY dirty! The coffee pot was dirty. The fridge/freezer was dirty. The toaster did not work properly.
Roni Rayne
US · couple · Oct 2026
5/10
The staff never came around to clean and refresh the towels, rags and toilet paper and we ended up running out of all of
Loved the location and would possibly stay again.
The staff never came around to clean and refresh the towels, rags and toilet paper and we ended up running out of all of them.
Marks
US · family_with_children · Oct 2026
10/10
I'm coming back!!!
The suite felt more like home with a fridge stove microwave dishes beds very accommodating very nice staff being on the beach 2 pools
No complaints

Location

Gulf Shores