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Phoenix Chalets by HHG

9.2/1050 reviewsHakuba

Luxurious Chalet-Style Accommodation PHOENIX CHALETS by Hakuba Hotel Group, centrally located in Hakuba Village, offers luxurious chalet-style accommodation with free Wi-Fi and a fully equipped kitchen. The property is a short walk from Happoone Ski Resort and a quick drive from JR Hakuba Train Station. Relaxation and Convenience Guests can unwind in the hot bath or sauna, take advantage of the luggage storage, and even rent ski equipment on-site. The living room boasts a flat-screen TV, and the kitchen includes modern appliances for convenience. Nearby Attractions Conveniently located, the hotel is a short drive from Happo Onsen Hot Spring and Hakuba Village Olympic Memorial Hall. Explore the surroundings and indulge in the local attractions during your stay. Book your stay at PHOENIX CHALETS for a luxurious and convenient Hakuba experience.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Air conditioning

Policies & house rules

  • Check-in from 16:00 until 18:00
  • Check-out until 10:00
  • Children welcome
  • Free parking

To use the property's shuttle service, please make a reservation in advance. Contact details can be found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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50 reviews

Guests liked

  • Cozy house
  • Excellent staff communication
  • Beautiful nature location

Guests mentioned

  • Narrow shower partition
  • Whirlpool not functioning

  • RYUJI

    JP · extended_group · Oct 2026

    7/10

    チェックインもっとスムーズにして欲しい

    インテリア、清潔感最高 ホテルは最高でした

    チェックがやりにくい

  • ANNA

    JP · extended_group · Aug 2026

    10/10

    設備が充実していたところ。

    卓球台が壊れていたところ。

  • SHOGO

    JP · extended_group · Aug 2026

    10/10

    大変満足

    施設の充実

    すべての施設を使いこなせなかった

  • zishuo

    CN · family_with_children · Jul 2026

    10/10

    空间很大，酒店服务人员非常贴心热情，shuttle bus几乎可以去村里的任何地方

  • Barbara

    SG · solo_traveller · Jul 2026

    10/10

Location

4690-2 Hokujo · Hakuba