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Phoenix Cocoon by HHG

9/104 reviewsHakuba

Luxurious Chalet Accommodation Experience luxury in the heart of Wadano Forest at PHOENIX COCOON by Hakuba Hotel Group. The chalet features 3 bedrooms, 2 bathrooms, a fully equipped kitchen, floor heating, and entertainment amenities like a flat-screen TV and DVD player. Convenient Location Located just a short walk from Hakuba Happo Bus Terminal, our hotel offers easy access to Happo-One Ski Resort and Hakuba Iwatake Ski Area. With Hakuba Goryu Ski Resort just a short drive away, you'll have endless skiing opportunities at your doorstep. Complimentary Shuttle Service Enjoy a hassle-free stay with our complimentary shuttle service to the ski fields and supermarkets. Relax and let us take care of your transportation needs during your stay at PHOENIX COCOON.

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • Heating

Policies & house rules

  • Check-in from 16:00
  • Check-out until 10:00
  • Children welcome
  • Free parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Guests under the age of 18 can only check in with a parent or official guardian. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

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4 reviews

  • Tomomi

    JP · solo_traveller · Aug 2026

    5/10

  • Ryoko

    JP · review category business travellers · Aug 2024

    7/10

    Good

    We love Hakuba all season and have stayed in many places. Now that Hakuba has many modern & comfortable vacation rental options, Phoenix Cocoon paled in comparison to other similarly priced rentals. Wasn't bad, just wasn't as good as the others. Would stay again if we want to be in Hakuba and are out of options. There are many pros, so if none of the cons bother you then it's a solid place to stay. Pros: Dry room was best we've seen in town. Garage is also awesome especially during snow season. Bed rooms are spacious. Everything clean. The beautiful greens from every window was amazing (we stayed in the summer). Lots of closet space. Heated flooring every where. Cons: Plates / cups / glasses / utensils were ample but cooking utensils were limited. Also no basics like oil, salt, pepper etc. Been a while since we stayed in Hakuba/Niseko that had NOTHING at these kind of price point rentals. Dining bench not very comfortable to sit/eat on. MBR & bathroom showers not well designed. All toilet doors lacked privacy (sliding doors with big gap for sound, MBR toilet door is that plus translucent). Many of the rooms only had fluorescent lights.

  • Frederick

    AU · with friends · Feb 2023

    10/10

    Amazing accommodation close to Happo bus terminal

    Amazing accommodation, clean, heated floors, well equipped kitchen. Has a ensuite in the master bed, and then seperate bathroom and toilet. Large drying room with washer and dryer. Tea coffee, detergent, washing powder included. They also provided a van which was invaluable for getting around Hakuba. (Apparently they will stop this due to COVID but I hope they don't because it really sets them apart from the others!). The accom is only 6 mins from Happo bus terminal but it is uphill on return. Staff were friendly and responsive on whatsapp and email. Very helpful. Provided shuttle pick-up and drop off too on arrival/departure. 100% would recommend this accommodation.

    The single beds were not that comfortable.

  • Takaken

    family_with_children · Aug 2019

    10/10

    清潔で広く快適でした。ただ、エアコンがないので日中は少し暑かったです。

Location

4982-2 Hokujo · Hakuba