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Phoenix Park Hotel

8.2/101725 reviewsNago

Beautiful Beach Proximity Located just steps away from Umusa Beach and Yabu Beach, Phoenix Park Hotel offers a prime beachside location for a relaxing getaway. Comfortable Accommodation Enjoy air-conditioned rooms with modern amenities including free WiFi, flat-screen TV, and complimentary toiletries. The 24-hour front desk staff fluent in English and Japanese are ready to assist you anytime. Convenient Location Explore nearby attractions like Nakijin Gusuku Castle and Onna-son Community Center while staying at our non-smoking property. With Naha Airport just 72 km away, Phoenix Park Hotel is the perfect choice for your next vacation. Book now at Phoenix Park Hotel for an unforgettable beachside experience!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 10:00
  • Children welcome
  • Paid parking

Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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1725 reviews

Guests liked

  • Great location
  • Friendly staff

Guests mentioned

  • Inconsistent cleanliness
  • Issues with room comfort

  • Tengan

    JP · couple · Oct 2026

    8/10

  • Kei Shuen

    JP · family_with_children · Oct 2026

    8/10

  • Chung Yuen

    CA · couple · Oct 2026

    9/10

  • Hsiang Chun

    TW · couple · Oct 2026

    9/10

  • Andrej

    SI · extended_group · Oct 2026

    7/10

    GOOD

    The staff was super friendly and helpful. We got the larger double-bed room, so there was enough space, although it was nothing too spacious. The free amenities provided on the first floor are a great touch. The room was clean, but nothing particularly special. They also have “free” washing and drying machines, which work perfectly fine. However, you need to pay ¥100 for detergent and another ¥100 for softener, so technically the laundry isn’t completely free. Overall, a great value-for-money room.

    The hotel’s exterior, lobby, and hallways have been renovated and look new and modern. However, the rooms still have old furniture and home appliances, so it is definitely not a new hotel as shown in the pictures. The staff was super friendly and helpful, but their English was very limited. This was a bit surprising, considering Okinawa is such a popular tourist destination and there is also a large US military presence here. When we entered the room, there was a musty smell. Unfortunately, the smell also came back on a few random days throughout our stay. There was also a bad smell coming from the drain in the toilet on some days. The Wi-Fi was quite poor in the rooms and would automatically disconnect after some time. I also saw cockroaches three times near the elevator entrance. After that, I checked the Booking reviews and saw that some guests had found cockroaches in their rooms as well, so I guess we were lucky that we didn’t encounter any inside our room. AND THE MOST IMPORTANT ISSUE: the room is cleaned for free only ONCE if you stay for more than a week. This is really unacceptable, especially since other hotels in Japan generally offer regular room cleaning as part of the stay.

Location

3-29-12 Miyazato · Nago