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family_with_children · Dec 2024
Stay for 3 nights, the property will contact for check in instructions prior to check in, not that difficult. Room is little different from the photo, we got a big dining table instead of a sofa, but is ok. Kitchen is good and function, missing chopping board lol. We found the washing machine wasn’t working and sent a message by email and got figure out that we need to switch on the water. There is a Times car park opposite to the property too, 1600yen for 24 hours. Overall is a cozy stay!
family · Sep 2024
Our stay at Pinn N4E2 was quiet, clean, and very convenient. Conbinis nearby, easily walkable to the train stations, plenty of room to stretch out, and economical. Couldn’t ask for more.
Jul 2024
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到札幌車站很近,走路約莫七到十分鐘,交通方便;民宿內部空間很大,除了客廳還有兩個大房間,房間內的衣櫃跟儲物間空間都很大,整體清潔舒適;唯一的小缺點是check out時間是早上十點,不過因為最後一天也要離開札幌所以影響不大
Jul 2024
Not enough air conditioning. Only 1 air conditioner in property.
Jul 2024
Response to questions was very very poor
Questions and clarification asked about automatic checkin process were not answered. When and if they responded, it was 2-3 days later after repeated chase. Links in emails about check in and rules do not work. Wrote in to tell them about the problem and request for the information to be sent directly in email and they didnt even response. Requested for a faster way of communication in whatever messaging app, and they rejected and said just use email. BUT THEY DONT RESPOND TO EMAIL. So, of course i arrived on the checkin day with trepidation. If i cannot get through the automatic checkin process and the only way to reach them is by email, i have to wait 2-3 days for them to response, even if they do respond at all? Note that there is no staff, no instruction file, or number to call at the check in. Fortunately, it took me some time to figure out and manage to get through the check in The email shows that i booked through Temanairazu (either a person in charge or a company) Best not to book this unit. Helps and response to any query is almost non-existence. Good luck to you if you book and runs into problem or need fast response for help.
2-1-2, Kita4-johigashi · Sapporo