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IN · Business · Jul 2024
Awesome Place at the Price they Offer!
We stayed here and also had the meeting rooms booked for two days for an office seminar. The facilities along with the foods are awesome (Esp. at the price they offer). I certainly wou;ld offer people to consider this place. The people are awesome. Avishek, is best and does things out of the skin to mke you comfortable! Awesome. My gratitude to the entire Pipal Tree team!
IN · Business · Apr 2024
Boutique hotel very close to the airport
Fantastic hotel...very good service...have traveled to Kolkata many times for work ..but stayed here for the first time ...and I totally enjoyed the experience...Mr Judhajit Banerjee was in touch before I arrived to Kolkata ,sharing the directions,he ensured a smooth check in as well as a welcome gesture...the room was spacious and the breakfast spread was good with staff who served with a smile...the decor at the breakfast place (tamara) was beautiful ..for dinner at the same restaurant the vibe is wonderful with candle lights and unusual creative kind of glassware and cutlery...the food was delicious...all in all totally recommended
SG · Business · Feb 2024
My Distressing Experience at Pipal Tree Hotel
I am writing to share my recent experience at the Pipal Tree Hotel during the first week of February 2024, which unfortunately was quite distressing. Despite my office making reservations two months in advance and paying the full amount, I was unexpectedly asked to check out a day after my arrival. The reason provided by the Front Office Manager, Mr. Avishek Das, was urgent maintenance work necessitating the relocation of all guests to nearby hotels. However, as the evening progressed, it became apparent that the hotel had overbooked and was prioritizing a large group attending an alumni meet over individual female guests like myself. When confronted, Mr. Das admitted to deceiving me and revealed the true reason behind the request to vacate my room. I was deeply troubled by Mr. Das's rude and threatening demeanour, and his phone calls forcing me to vacate my room. It was only with the assistance of friends in the city that I was able to resolve the situation. Nevertheless, this experience was unprecedented and unsettling, particularly as a solo female traveller. I feel compelled to caution others against staying at Pipal Tree Hotel and urge you to share this information within your network to prevent others from encountering similar issues.
Solo travel · Feb 2024
Stay away from this Hotel !!
I am a lady and was on a solo stay at this hotel . I was visiting Kolkata on a work trip from the US . My booking was done many months advance and a money receipt for my stay was issued to me as well. In the middle of my conference I get calls from the hotel asking me to take my stuff and move out since they had overbooked their capacity. They kept harassing me all day over the phone and text messages to move out in the middle of my stay. The staff was extremely rude, unethical and insensitive . This is not what one expects when they plan an international trip and pay full price for their stay at a hotel well in advance. Very unprofessional behaviour ! Harassing a lady travelling solo is unacceptable . In addition the cleanliness and hygiene of the rooms is substandard. Used sheets, dirty washrooms and rooms far from being well maintained. I regret having to pay this much and getting such bad service in return. I would advise you to refrain from staying at this hotel if you can !
IN · Business · Oct 2023
A wonderful stay
Very beautiful property. Nice location. Very cooperative team.. Avirup and suddha helped me out of their domain and enhance our expectation of customer services.. have multiple restaurants which offers multicuisine delights. Luchchi aaloo dum offers authentic bengali taste. Keep it up Novotel kolkata😊
AS/464, Hatiara · Barasat