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Family · Feb 2024
THE BEST HOTEL IN BANSKO!!!
The best hotel in BANSKO . The rooms is very warm and clean! Also the food is very delicious we was half bord but sometimes we eat in the restaurants in the town! Me and my partner decided to go for the hammam package and our two kids had one kids massage each. The therapists did an amazing job. The massage, it felt so good and we were very relaxed afterwards.We rentede ski and also we took nice ski instructor from the hotel and we learned very quickly how to ski.Strongly recommend Platinum Hotel. The price is reasonable and the service is great.
friends · Feb 2019
They didn’t confirmed the one of the two rooms that I booked. They say they didn’t cooperate with ebookers. I have to argue for one hour to give me my second room.
Feb 2018
never again there
almost all turists were Israelis so no pork meat in the hotel pool 1.6 meters even keel so shorter people need help guys speaking too loud during the night,knocking the doors randomly there are other nations in this world-respect please
Jan 2018
Terrible hotel
This was one of worst hotels I stayed in, the staff were so rude in general, the food was always cold, terrible selection no cereals even at breakfast Lifts are so so slow terrible No childcare facilities only a small poky playroom I would not recommend this hotel as it was a stressful experience
Dec 2016
A bit run down hotel but OK for the money
Property is a bit run down. Needs renovation. But overall OK.
9 Georgi Nastev Street · Bansko