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Oct 2025
NOT a 4 star hotel
It was an average stay for a 2 star hotel. But what I have a problem with is when they advertise a premium and luxurious 4 star hotel in their pics and bio. Felt like a bait and switch. The staff and reception were kind, so it’s not their fault. Just false advertising. Water leaks from under glass in shower. Aging/peeling decor. No shampoo or conditioner. No hand soap tray. I booked a queen bed, but found two single beds pushed together. Poor WiFi connection in my room. AC took hours to cool. A decent hot tub upstairs with no water. Again, things you expect at a 2 star hotel, not a 4 star as they list.
family · Apr 2025
Property area Good .staff Good But old fashion hotel.need mantince .and today morning no water in whole hotel after two hour water start 8;3 to 10;30 AM.mostly bathroom. Not good condition
Apr 2025
The Platinum is close (15 minutes) from the airport and located close to a busy roundabout and local shopping area. The hotel itself needs some redecoration. The rooms, the dining area are a bit dated. I thought the breakfast selection was weird, ( cheese pizzas ) but I guess some people like it. Disappointed with the gym, old equipment and no air-con. The rooftop pool is pretty cool though with great views to the city. 30 minutes from the Murtah Souk.
Apr 2025
للاسف الفندق اصبح يفتقر لنظافه الغرف والسرير غير مريح والاغطيه وسخه والرائحه الكريهة رفم قمت باأستبدال الغرفه ونفس الشيئ
Apr 2025
This is a nice hotel, conveniently located for Al Khuwair Square but not much else of interest. Check was straight forward and welcoming, the breakfast buffet good, and the roof top pool a treat. The rooms are spacious but a bit tired now. Overall, a reasonable hotel.
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