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Playa Palms Beach Hotel

8.5/10655 reviewsPlaya del Carmen

Luxurious Amenities The Playa Palms Beach Hotel offers a luxurious experience with its outdoor pool, private beach area, and stunning views of the sea. The hotel is conveniently located near the vibrant 5th Avenue, providing easy access to cafeterias, shops, and nightclubs. Comfortable Accommodations All units at the hotel are air-conditioned and feature a seating and/or dining area, along with a flat-screen TV. Some units even come with a kitchen equipped with a toaster. Guests can relax on their balcony or hammocks while enjoying partial sea or garden views. Convenience at Your Fingertips Guests can enjoy free WiFi throughout the property and have the option to indulge in spa services. Additionally, a tour desk is available for assistance with planning activities. Don't miss the chance to experience all this and more at Playa Palms Beach Hotel.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • No parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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655 reviews

Guests liked

  • Great service
  • Good location
  • Spacious rooms

Guests mentioned

  • Beach cleanliness
  • Basic breakfast
  • Extra charge for beach towels
  • Jacob

    US · couple · Oct 2026

    1/10

    Shouldn’t advertise beachfront when there isn’t a beach left.

    The beach no longer exists. Only a tide pool of sargasso.

  • Sophie

    GB · family_with_children · Oct 2026

    4/10

    The room was spacious and spotless and the bed was really comfortable!

    The place had a horrible smell! So bad that I couldn't bear sitting out on the balcony for the whole trip. I wonder whether it was a seaweed problem or the certain time of year but other hotels didn't have this problem and there was no communication regarding it from the staff.

  • Mattias

    CH · family_with_children · Oct 2026

    7/10

    Right by the centre of town and a nice view from the room. Well equiped studio with fridge.

    Bad smell from the algues as soon as you go outside

  • Laura

    ES · couple · Oct 2026

    6/10

    Bien por el trato y ubicación pero no me gustó mucho el general

    Ubicación y que era un apartamento. Vistas al mar que no pudimos disfrutar mucho. Buena atención del personal muy amable

    Había un olor horrible a podrido. Entiendo que no era propio del hotel pero olía así en todo el recinto y no podíamos ni salir al balcón a disfrutar de las vistas. No tenían restauranción.

  • Magallanes

    MX · solo_traveller · Oct 2026

    8/10

    La cama muy comoda

    Olia mal por el sargazo

Location

Avenida 1era Bis entre Calle 12 y 14 Nte · Playa del Carmen