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family · Mar 2025
Overall good area steps from 5th Ave. We were switched from Polo 88 to Polo 54. There was a carpet in the living room that was not clean and there was limited dishes/cookware for our group of 6.
family · Sep 2024
The property is close to the beach, and nicely kept except for some problems with the water pipes in the bathroom. Our main inconvenience was miscommunication with the property managers. They gave us wrong instructions to enter the apartment, directing us to number 302, while providing us with keys for apartment number 102. We were with an 85 years old person and had to go up the stairs with heavy suitcases until we figure out by ourselves what was wrong. I would have expected management to compensate us for this very serious inconvenience in the middle of the night that took us almost two hours to sort out. But our expectation was wrong.
Mar 2024
Pool close to beach and away from the tourist area but still walkable to get there.
family · Mar 2024
It is very close to the beach. Apartment was clean and comfortable. House is very secure with cameras. Loved the roof top pool. Also there is a very nice breakfast and lunch restaurant down stairs.
partner · May 2023
The location of the apartment was great, right by the beach and in a quiet area, the only issue is that if you’re getting the suite it’s on the 5th floor and there’s no elevator.
Calle 88 Nte Luis Donaldo Colosio · Playa del Carmen