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Ponce Plaza Hotel & Casino

8.9/101003 reviewsPonce

Central Location in Historic Downtown Ponce: Located in the heart of historic downtown Ponce, Puerto Rico, Ponce Plaza Hotel & Casino offers easy access to cultural attractions like the Ponce Museum of Art and Plaza Degetau, making it the perfect base for exploring the city. Elegant Accommodations and Amenities: Experience comfort and style in every room at Ponce Plaza Hotel & Casino, featuring modern décor, 32-inch flat-screen TVs, coffee facilities, and in-room safes. Relax by the outdoor pool with a sundeck, work out at the on-site gym, or enjoy convenient services like laundry facilities. Dining Options and Entertainment: Indulge in international cuisine at Lola Eclectic Cuisine restaurant, grab a coffee at Melao coffee shop, or unwind at Viva bar. With indoor and outdoor seating options, guests can savor delicious meals and drinks without leaving the hotel. Book your stay at Ponce Plaza Hotel & Casino for a memorable experience in Ponce, Puerto Rico!

What this place offers

Fitness facilities
Breakfast available (surcharge)
WiFi available
Free WiFi
Parking
Non-smoking rooms

Policies & house rules

Check-in from 16:00
Check-out until 11:00
Children welcome
No pets
Paid parking

A $100 incidental fee will be hold on the guest credit card at checking. The hotel is currently renovating the guest rooms. This is being done by floor. But we remain open with three operational floors. We apologize for any inconvenience this may cause. Renovation work is done from 07:00 to 15:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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1003 reviews

Guests liked

Excellent central location / walking distance
Included breakfast frequently praised
Friendly, warm staff
Clean and comfortable rooms
Parking available and boutique charm
Onsite coffee shop and casino

Guests mentioned

Street noise / loud at night
Uncomfortable pillows or beds in some rooms
Air conditioning problems in several stays
Slow restaurant service and limited included menu
Elevator outages reported
Small pool / occasional maintenance issues
Bathroom hardware/closure issues (doors, lack of grab bars, shower curtain)

Vanessa
PR · couple · Oct 2026
8/10
It was nice.
Location
Service at the El Melao rest was too slow. Our breakfast was included, but it was limited to a predermined menu. I was charged for a sinple additional bacon order. The temperature at our room was too cold. There is not a thermostat in the room. We called to have the temp increased, but we were told that it could only be incresed several degrees up. The room was noisy. It was next to a busy street and we could hear all the cars driving by continuesly
Maria
US · couple · Oct 2026
7/10
I will stay again in this hotel- but I will check the pillows again.
Walking distance - right location for our purpose. View from the room is awesome. The restaurant, the parking, staff is warmth with accommodation.
The pillow in room 207 is due for replacement - it’s sagging, very uncomfortable. The rest inside the room is good. The sound outside the street is loud enough to be heard but it’s ok, it’s acceptable, since it slowed as it gets late at night.
Alberto
PR · solo_traveller · Oct 2026
8/10
Miguel
PR · couple · Oct 2026
10/10
Excelente
beatrice
IT · couple · Oct 2026
5/10

Location

Reina Street · Ponce