Pondera by Kozystay - Menteng

22 reviews

• A

  Adam

  SG · couple · Jun 2026

  7/10
• C

  Clara

  FR · solo_traveller · Jun 2026

  10/10
• G

  Gamal

  US · couple · Jun 2026

  1/10

  I was not admitted into my paid in advance reservation.

  I was not checked into the property and did not stay there at all. I had a 36 hour travel from San Diego to Jakarta and when I arrived to the address they gave me around 10 pm nobody there knew anything about Pondera. It turned out that Kozystay had sent me a link on WhatsApp while I was on travel to check in online and pay a deposit. I could not open their link due to lack of WiFi during travel. I texted them when I arrived but they said I can only get their address and check in after I pay the deposit and fill out the paperwork online. They had no staff on duty and I couldn’t open their link without WiFi. We were very tired and we had to go to another hotel at the same address that was previously provided. I texted them to cancel. The reason I booked in advance using Booking.com was that I have easy check in with everything paid in advance but I had a very unpleasant experience after a long tiring trip instead. They should have sent me their link earlier before I travelled while I had WiFi at home not a day before arrival. I demand full refund for this booking.

  NA

• A

  Abbas

  SA · solo_traveller · May 2026

  9/10
• N

  Nathalie

  RE · solo_traveller · May 2026

  8/10

  Bien

  Appartement propre bien équipé avec vue sur la ville.

  L'appartement est sombre à cause des vitres teintées et est un peu petit pour 2 personnes. La climatisation fait un peu trop de bruit. Mais dans l'ensemble c'est bien.