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GB · extended_group · Aug 2026
Location was very central
Our host changed our property prior to arrival claiming we were being relocated to a better residence.this however wasn’t the case as we forfeited an en-suite. On arrival we found a false nail on the bedroom window sills, a used sanitary towel and pubic hairs on the floor of the bathroom. We sent pictures as requested but no action or gestures made/taken. We asked for a one hr extension of departure but we were told this would cost us an additional £150 so we left on the scheduled time. Very disappointed and needless to say we won’t rebook
GB · solo_traveller · Jul 2026
IL · solo_traveller · Jun 2026
Poor management
The location,and the size of the apartment
When we arrived, we were told the key had to be collected from a shop 400 metres away. We are both 67 years old and had just arrived with our luggage — this was already an inconvenient and unexpected surprise, particularly given the standard and price point of the property we had chosen. When my wife got to the shop, the code we had been given simply didn’t work. She showed the staff her booking confirmation and all the relevant details, but they refused to help and would not hand over the key. We then called the host’s contact, who told us the code should now be working — so my husband walked back to the shop. It still didn’t work. After about an hour of walking back and forth, we finally received a new code that actually worked. On top of it we notice mold problem in the bathroom. It was quite bad and stink the apartment with moldy scent
GB · family_with_children · May 2026
Ok for a short stay - if you are only sleeping there. No long stay parking close by, ended up with a ticket.
It was spacious
Long wait to get in, incorrect codes when trying to get keys, delayed by 3 hours. Dirty marks & stains. Could do with a paint refresh.
SA · couple · Apr 2026
It’s very good for the money
Very clean and spacious. Location is excellent many shops and restaurants are near by. Receptionists are very nice and helpful.
None
Faraday Road · London