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Family · Nov 2025
Hotel good ! Beehave, not so good
The hotel was great. Clean, fresh rooms and welcoming staff. It came to the next day and we went across for breakfast. I arrived first then my partner mins later, I told the staff he would be there in 5 mins. The staff were extremely rude in the beehive and very loud. They shouted at me and my partner cause my partner started taking food and they hadn't realised he was part of the hotel. The plates felt gritty and the breakfast contents were nearly gone. The breakfast was poorly stocked and the continental items were rock hard and left in the open air. What really put me off was the amount of fly's around the beehive restaurant next to the hotel. I won't be back for these reason.
NONE · Nov 2025
Hotel excellent!! Great Staff clean and very comfortable.. Would recommended. Avoid going for Breakfast
reakfast service during my recent visit. There was not enough food available, and what was out did not seem fresh or hot. The fried eggs looked like they had been sitting out for quite some time, there were no hash browns or scrambled eggs available, and the overall selection was very limited. Several staff members were walking around but seemed unsure of what to do, and the manager appeared too busy with paperwork to notice the issues in the dining area. This was my second visit, and unfortunately, it was nearly identical to the first experience. I paid for three breakfasts, and given the poor quality and lack of service, I feel a refund would have been fair. I hope you take this feedback seriously and make improvements, as I would like to see a better standard in future.
GLASTONBURY, SOMERSET, ENGLAND · Business · Nov 2025
Excellent bed
I stayed at this hotel for 5 nights whilst attending a course in the area. Was surprised as to how quiet it was for a main road location and the bed was one of the most comfortable hotel beds I have ever slept on. Would stay again if in the area.
NONE · Nov 2025
First stay – not impressed
My first time at Premier Inn and honestly not impressed. The room was cold with no way to control the heating. The TV isn’t smart, and the volume is locked at 16, so you can barely hear it. No microwave either because it’s a “fire hazard” — yet there’s a kettle and hairdryer. Overall, not great value for money, and I’d appreciate some sort of goodwill gesture for the inconvenience.
Couples · Oct 2025
Lovely receptionist
Adele was a lovely receptionist, remembered us from another time we had stayed here and we had a really good chat with her
Bolton