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Guests liked
Guests mentioned
Dec 2025
Room was clean and fresh. Heat worked well. On site restaurant was good.
Friends getaway · Nov 2025
Amazing team
I’m not reviewing the location or the hotel because what I want to talk about is more important - the staff From the first hello at reception, too the restaurant, to the goodbye as we left I don’t think I have ever met such a great team and they are all a credit to the company Reception were friendly and very welcoming , it was like chatting with friends. Steph in the restaurant was great, very attentive but not over bearing, had to deal with us accidentally knocking a full glass of pop all over the chair and floor but did so without a fuss , friendly and chatty , efficient and professional The food was best I have ever had in a premier inn restaurant and the chef even came out to ask if we were happy with the food The room was the usual premier inn room, spacious - clean and comfortable but the staff made it extra special
LLANDUDNO, CONWY COUNTY, NORTH WALES, WALES · Friends getaway · Nov 2025
Not great
I stayed at this Premier Inn on Sunday the 16th of November. Checkin was fine and large free car park. My reason for giving one star is because when I went to take a shower the following morning, there was no water coming out of the shower, it was just a dribble! This is a basic requirement on any hotel stay. There was no one on reception to complain to when I left so I emailed their head office and still haven't heard anything. They clearly do not care about their customers. This particular Premier inn is scruffy and dated and there was no heating in the room that could be controlled.
Business · Nov 2025
Give Bromsgrove Team a Bonus
The team at Bromsgrove were amazing! I had to organise a meal for 24 people and the front desk team were amazing. Food was great and served with perfect timing. Thank you to the whole team there. They all deserve a pay rise!!!!
Business · Nov 2025
One night business stay
Stayed one night on a business trip. Food in the restaurant was good with good portion sizes and lovely helpful staff. Thanks so much
Bromsgrove