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Couples · Nov 2025
Excellent.
Thank you to all the staff at premier inn clacton during our four night stay. A special thank you to Alison and Ashley for reserving our rooms,attending to all our needs and making sure we were well looked after.A special thank you to Daniel too for all his help,advice and outstanding breakfast with the best poached eggs I have ever had.thanks to this high level of customer service this is our favourite premier inn and we are regular customers now. My partner Hayley and I would like to wish you all a happy Christmas and new year and we look forward to seeing you upon our return in January.
Family · Nov 2025
Family trip
Family trip to the seaside we came over fireworks weekend & the staff were amazing Check in was easy we had a lovely family room looking at the pier! Breakfast was great with lots to choose from! We loved our stay
NONE · Nov 2025
Wonderful stay time after time
An incredible stay - have been here a number of times and never disappoints. Clean spacious rooms, welcoming and friendly staff it’s all good!
LONDON, ENGLAND · NONE · Nov 2025
Wonderful stay with very welcoming staff.
Darren the manager was very helpful when our television did not work on all channels. He came to try and rectify the issue but had no luck. He offered to search for another vacant room as we were staying three nights. We returned to him a while later and he had found us another room which did the trick. Daniel from the kitchen, also welcomed us as we have spoke with him on several previous stays and ha has always been a integral part of their very professional team.
Family · Nov 2025
Had issues
Me and my son arrived Friday afternoon, check in was swift and spot on, my wife arrived around 9pm, then we found an issue with the TV in our room. The problem we had was the TV remote didn't work with our TV, I appreciate we didn't book a weekend away to watch the TV, but with a 7 year old it's handy in the morning and evening when you get back to bath/shower and relax before bedtime. This issue was reported 4 times throughout the weekend, yet nothing was done, the only thing the staff could do was give us multiple remote controls (think we tried 12 remotes) and none of them worked. Staff were apologetic and very nice, but seemed clueless as to how to sort this issue out, no fix nor compensation was offered or done. We use Premier Inn all over the country, as they are normally a dependable and reliable brand, but this left us some what feeling at a loss and questioning the Premier Inn ethos. I also question, why you feel the need to charge £8 for 24 hours parking, it's a hotel car park!, as we had to take 2 cars the parking was for 3 nights, which cost us an extra £48, again found this charge rather offensive and unnecessary, may be put a barrier on the car park entrance so only guests can use it, just a thought.
Clacton-on-Sea