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Premier Inn Heathrow Airport Terminal 5

8.7/102231 reviewsWest Drayton

Discover a harmonious blend of comfort and convenience at our Premier Inn Heathrow Airport Terminal 5 hotel. Dining Excellence Indulge your palate at Thyme Restaurant and Bar, where delectable dishes are complemented by a vibrant atmosphere. Enjoy a relaxing drink with friends at the bar or treat yourself to a cozy coffee at our café. Exceptional Amenities With a 24-hour front desk and express check-out, your stay will be seamless and stress-free. Our 400 well-appointed guestrooms ensure a restful retreat, and daily housekeeping guarantees pristine accommodations. Prime Location Situated in West Drayton, you’ll be just a short drive from iconic landmarks like Windsor Castle and LEGOLAND® Windsor, making it the perfect base for exploring the attractions of the area. Secure your stay today and experience the perfect balance of relaxation and accessibility at our hotel!

What this place offers

  • Elevator
  • Breakfast available (surcharge)
  • Express check-out
  • Smoke-free property
  • Wheelchair accessible parking
  • Parking (limited spaces)

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 12:00
  • No pets
  • Paid parking

• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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2231 reviews

Guests liked

  • Great central location near tram/station and supermarkets
  • Good, hearty breakfast
  • Modern, functional rooms and family-room options
  • Friendly and helpful staff (majority of reports)
  • Parking / underground garage available
  • Clean and comfortable accommodations for many guests

Guests mentioned

  • Worn corridors and damaged carpeting in some areas
  • Some rooms are small; beds or bed configuration uncomfortable for a few guests
  • Occasional inconsistent service (e.g., baby-food assistance, safe access)
  • No fridge in some rooms; AC or bathroom ventilation sometimes weak
  • Rooms facing main road can be noisy
  • Breakfast or extras perceived as overpriced by some
  • Now-u-c-mee

    BIRMINGHAM, WEST MIDLANDS, ENGLAND · NONE · Dec 2025

    8/10

    Nice affordable place to stay

    I had a lovely one night stay at this hotel. Room was neat and clean. Comfy bed. Nice clean bathroom with hot shower. I just couldn't find the switch for exhaust fan which caused the condensation after showering. Thanks to the male receptionist who helped me open the sim card slot on my phone using his ear studs. Mc donalds was only 2 mins walk so I had my dinner and breakfast there. Overall very nice experience.

  • Wendylee68

    SUFFOLK, EAST ANGLIA, ENGLAND · Friends getaway · Nov 2025

    10/10

    Perfect place to stay before a day of travel!

    Premier Inn has always been my choice of hotels, especially when travelling. Location-close to terminal 5 was perfect as we live in Devon, staying overnight before day of travel makes so much sense…paid a little extra to check in early, most definitely worth it. Food is always good, bed was really comfy, shower was great!

  • 272roryb

    NONE · Nov 2025

    8/10

    Good enough (and great bed)

    The beds are always comfy and the room was large and clean. It was a little on the pricey side considering what I got out of it, but no worse value than any of the alternatives.

  • leek1972

    SWINDON, WILTSHIRE, ENGLAND · Couples · Nov 2025

    10/10

    Good budget option for LHR T5

    Out of all the premier inns that we’ve stayed in, this one is definitely one of our favourites so far. Our room was very spacious, modern and lots of amenities included (safe/iron etc.) which is unexpected for a standard room in a budget hotel. The bathroom was big although no walk-in shower which was the only downside. Nice bar area, good beer selection and the food was ok. Five minute drive to Heathrow T5 short stay/terminal parking. Great option for Heathrow Terminal 5 and excellent value except overnight parking which was £1 per hour for hotel guests.

  • galileo72

    POOLE, DORSET, ENGLAND · Couples · Nov 2025

    8/10

    Convenient although looking a bit tired

    Stayed for one night as a convenience - rather than run the risk of landing late and missing a coach/train home. The hotel is conveniently 2 bus stops away from Terminal 5 Arrivals. Take (at the time of writing - November 2025), the No. 423 Bus from the Terminal Bus stop (right outside Arrivals) and get off at the second stop - this is for the Thistle Hotel, but the stop itself is outside the Premier Inn (much easier to find than the T4 Premier Inn entrance!). Nov 2025 this cost £1.75 per person, and takes no more than 10 minutes if that. Staff were exceptionally friendly, especially our host in the restaurant who was able to accomodate us within 20 minutes of arriving - I think she is from the Lebanon, but never got her name - you are a credit to your organisation, thank you for making the final night of our travels pleasant. The hotel/rooms themselves, very much like T4 are tired, but to be expected given the volume of visitors it gets on a daily basis. The bed was comfortable, the room was quiet, and we had ample tea and milk, though I don't understand why de-caff tea is never provided. The restaurant in the evening was busy but the food was hot and tasty and a good portion size. We opted for the meal deal, which is exceptionally good value - you wont get a starter, main meal, drink, plus unlimited cooked breakfast for less than £28 anywhere in the UK, so would definately recommend this. Breakfast was a quiet affair, but everything was on offer, though bread seemed a little stale. Staff again were very friendly and happy to help. The bus stop for the 423 back to T5 is on the opposite side of the road, leaving every 20 minutes, taking 10 minutes max at a cost of £1.75 per person.

Location

West Drayton