Premier Inn Livingston - Bathgate

27 reviews

• P

  PCCH1983

  EDINBURGH, SCOTLAND · Couples · Dec 2025

  8/10

  Good overnight stay

  Good overnight stay in a refurbished Premier Plus accessible room. Very modern, clean and great wet room. The air conditioning was new, which provided good heat. It's a big hotel and I thought it was disappointing there is no bar/lounge area or evening meals offered. Luckily, there is a really nice Toby Carvery next door. We paid £15 for early check-in upon booking. Room was not ready when we arrived. The male receptionist said it was not guaranteed, it did not say this in the email, so make sure you get your £15 back if your room is not ready.

• A

  alybalybe

  SWINDON, WILTSHIRE, ENGLAND · NONE · Nov 2025

  10/10

  Perfect for a short stay

  Very helpful staff, plenty of parking space, clean room with a comfortable bed and also a decent breakfast. Perfect for a short stay.

• S

  Safari57026278553

  Family · Nov 2025

  6/10

  Disappointing

  The location was excellent, the rooms basic. We either froze or boiled as the temperature was very difficult to change. The restaurant downstairs was very unaccommodating and kept wanting to separate us even although we were a big group of 24 and they had the room for us. There was a young lad at reception with glasses that was excellent. The same could not be said for the mature lady that worked in the evening. We asked for the room to be cleaned and it wasn't. It was easier to just manage your own towel change. I'd stay there again but it's not around the guest comfort but the staff's ease.

• N

  Nikshade

  ESSEX, ENGLAND · Solo travel · Nov 2025

  2/10

  Disappointing

  I stayed here on the 16th - 17th of November - in a Premier Plus room and had a very disappointing experience. I’ve stayed in many Premier Inn hotels before and the staff have always been friendly and helpful. I called the day before to ask about early check-in and was told it would cost £15 from 11am but will be free from 1:30pm if the room was available. When I arrived at 2pm, the receptionist was unexpectedly hostile. He confirmed the room was ready and available but said I’d still have to pay £15 to check in before 3pm. He then told me I could wait until 2:30pm and was welcome to sit in front of him for half an hour. It felt unprofessional and like a money grab. My room (218) was very clean but extremely cold, and the temperature controls didn’t work - I didn’t have a comfortable night. There was also a sewage smell coming from the vents. Overall, a poor experience and definitely not what I expect from a Premier Plus stay.

• A

  alanbK6714BP

  Solo travel · Nov 2025

  2/10

  Never again.

  I arrived at the hotel at about 8.30pm to find that there were no reception staff available. Instead there was a self check in system that included a programmable room access card. My room was on the first floor and the lift was out of order but I managed to get to the room and go inside. I found that the access card also controlled the lighting but had no idea that for the lights to stay on it needed to be placed in a slot in the control panel. This meant that when I was some distance inside the room all the lights went out leaving me in complete darkness. That I managed to make my way back to the door without falling over anything and get the lights back on was down to luck. As an OAP with mobility issues and with no-one nearby to help me, if I'd tripped over in the darkness and hurt myself I'd have been in serious difficulty. This was a health and safety nightmare.