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Jan 2026
Accueil agréable, personnel chaleureux et disponible. Appartement propre et confortable, conforme à la description et aux photos lors de la réservation.
Dec 2025
The room was clean and comfortable.
Dec 2025
The property advertised free WIFI and Internet. On arrival we found out that the WIFI was not working, there were no phones in the rooms, without WIFI and Internet we could not keep in touch with our other members of the party staying at the hotel, and our outside contacts. The staff suggested that we take a walk to one of the restaurants to get WIFI!!
Dec 2025
Cercanía con el Metro, Desayuno incluido, 4 personas en una habitación, comodidad
Family · Dec 2025
Premier Inn Kenton — Outstanding Service from Staff Member - Hesandi
We are currently staying at the Premier Inn Kenton and originally checked into Room 2, which is an accessible room. We asked to change the room because the bed and hangers were very low. We were told the room could be changed the following day once the new shift started. Later, we noticed hair on the bedding, and the sheets looked dirty. I went to reception to request clean bedding, but the receptionist initially said there was nothing she could do as housekeeping had already finished, and advised us to stay in the room for the night. I was shocked to be expected to sleep in dirty sheets and asked again if someone could help. Thankfully, a wonderful young receptionist named Hesandi overheard the situation and immediately stepped in. Instead of just changing the bedding, she offered us a new room—beautiful and comfortable—and moved us right away. She mentioned that she is a new staff member, but she handled everything professionally and kindly. Hesandi is truly an asset to your team—an absolute diamond!
London