Premier Inn London Paddington - Paddington Basin
Welcome to the Premier Inn London Paddington - Paddington Basin, where modern comfort meets unbeatable convenience! Contemporary Accommodations Experience a restful stay in one of our 393 well-appointed, smoke-free guestrooms, designed with your comfort in mind. Our modern amenities ensure you'll feel right at home. Delicious Dining Options Savor mouthwatering meals at our on-site Bar & Block, offering a delightful menu perfect for satisfying cravings any time of the day. Don’t forget to explore our buffet breakfast for a perfect start to your morning. Prime Location Nestled in the heart of London City Centre, our hotel places you just moments away from iconic attractions like Hyde Park, Marble Arch, and the bustling Oxford Street—everything you need for an unforgettable London getaway. Book your stay today and immerse yourself in the vibrant energy of London!
What this place offers
- Elevator
- Breakfast available (surcharge)
- Express check-out
- Smoke-free property
- Wheelchair-accessible public washroom
- Wheelchair-accessible on-site restaurant
Policies & house rules
- Check-in from 15:00 until 00:00
- Check-out until 12:00
- No pets
- No parking
Available rooms
Select dates to see available rooms
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3996 reviews
Guests liked
Guests mentioned
Couples · Dec 2025
Rubbish disappointed terrible
!Do not stay bad experience! Stayed here for 3 nights had no hot water rooms not tidy to standard expectations from Premier Inn rubbish on floor beds not made looked like they had been slept in already staff not friendly or understanding of the situation told us to complain to a number they wrote on a card and offered us a free breakfast which we were happy with at the time giving they had promised the showers would be working on our second day but we turned up to breakfast in the morning the queue was ridiculous but we was not told to book in advance breakfast was cold and not edible personally I have rang the number they have given me and I’m now waiting to hopefully get a refund for hygiene purposes this is unacceptable and the matter will be taken further if a refund isn’t provided
NONE · Dec 2025
Terrible night away for winterwonderland
Terrible dirty towels no hot water staff rude and no interest breakfast was overwhelming and queuing for ages. Never again.
NONE · Dec 2025
Not great
No hot water for a shower, forced to get cold shower. Offered complementary breakfast but so did every other guest and they did not advise us to book breakfast ahead of time. Sink was blocked so was also unable to use sink without it overflowing.
Family · Nov 2025
Unfriendly staff
When we arrived the lady on reception was rude and seemed like she didn’t want to be there. The Wi-Fi was down and she asked us to pay in cash. I don’t carry that much cash on me. The next day we went out and when we came back our key card wouldn’t work had to queue to get it reset. My daughter went out in the evening. She arrived back around midnight. Her key card wouldn’t work. She went to reception. Told them the name on the booking. The staff on reception said it was not the name. Refused her entry. Luckily she rang me and woke me up so I could go down and let her in. Must have the same issue as the morning with the other key card. She was very upset. I also had paid for an early check in. But due to delayed trains we didn’t get in until 3.30pm. I asked if the early check could be refunded and the rude receptionist said no way. Also the shower needs looking at because it didnt work properly.
NONE · Nov 2025
Simple honest review
This is my forth time staying at the Premier inn Paddington Basin this year. The location is great if your portal station is London Paddington and it's nice to be on the Basin away from all the traffic, but with a few nice eateries. The hotel is warm and friendly and the staff are welcoming. The rooms are basic but comfortable as one would expect from Premier Inn. It is a little pricey for a Premier Inn but I guess this is taking into account the location. I will be back as it is very convenient.
Location
London