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NONE · Nov 2025
Waiting for a refund.
I booked the only room available - a premier plus accessible room. I didn’t need it to be accessible, so I emailed the hotel to say that I would be happy to swap to a standard room if one became available so that a disabled person could book the accessible room. When I got there I asked for a room with a bath (in what reality is standing in a shower a luxury???) and I was put in a standard room. Not a problem. I asked them to refund the difference, as I had paid for the premier plus room. The receptionist said the refund would be done, but it hasn’t happened yet. The room itself was fine, and I had a lovely soak in the bath.
NONE · Nov 2025
Clean, comfortable and convenient.
Good location, convenient for rail station and bus services. Very friendly welcome. Room was very clean and comfortable. All-round good experience at a reasonable price.
Family · Nov 2025
Brilliant stay
We as a family always book sidcup as its near where my mum lives we enjoy the breakfast and the staff are really good and friendly we will be stay there again this is our 4th time there. Thank you so much
SARASOTA, FLORIDA · Solo travel · Oct 2025
Comfy Place Kind Young Team
A return stay of 9 nights visiting after about a year. Always enjoy my stays here but there has been a definite improvement in the upkeep of the hotel, both lifts working which was great. My room 308 a really comfortable place to come back to at the back of the hotel. Tea and coffee provided and always a good shower pressure in my room with a bath. The young lady manager enthusiasm and friendly persona bring a great vibe across the team. A real pleasure to speak to and always happy to help. I’ll be back Happy hour drinks in the bar 2 for £9.
PLYMOUTH, DEVON, ENGLAND · Business · Oct 2025
Good value for money and great location.
I was very happy with my stay at this hotel. The location is excellent, right next to the train station, which made getting around so convenient. From the parking to the room and service, everything was great. The team was professional, friendly, and made the visit even more enjoyable. I was checked in and served in the restaurant by Lauren and Darina, who were outstanding, a real asset to the team. Highly recommend!
Sidcup