Premier Inn Portsmouth Port Solent

140 reviews

• G

  Guide300944

  Business · Nov 2025

  10/10

  Lovely Premier Inn, would recommend/ stay again

  Lovely Premier Inn, I upgraded to a premier plus room and it was really nice, quiet with nice quality tea, nespresso, chocs etc and an iron/ board as well as lots of space. Was there for business so just needed something practical but would've been happy to stay for leisure too. Nice staff and atmosphere.

• R

  RKassie

  Business · Nov 2025

  10/10

  Excellent hotel. Fabulous service.

  I have nothing but praise for the entire team at this Premier Inn. I have stayed at this location on multiple occasions, and each visit has been consistently excellent. From the moment I approach the check-in desk, I am always greeted with a warm smile. The check-in process is seamless, and I am always very well looked after. The reception team manage my car parking, book my dinner and breakfast reservations, and coordinate every aspect of my stay — from room cleaning to any additional request I’ve ever had. The restaurant staff are pleasant, attentive, and always happy to recommend dishes or highlight daily specials. The cleaning team keep both the rooms and hotel spotless, and they too never fail to greet me kindly. I have stayed in many Premier Inn hotels, but I have yet to find a team more sincere, hardworking, and genuinely welcoming than the staff here. Their service, professionalism, and kindness always exceed expectations, and I truly appreciate the effort they put into every guest’s experience. A wonderful hotel, run by an exceptional team. Please keep up the great work — I would mention names, but there are far too many deserving of recognition.

• H

  Happyholidayer7

  BRISTOL, ENGLAND · Couples · Nov 2025

  2/10

  BEWARE THE CARPARK

  I know that the carpark is not run by Premier but ultimately they should be held responsible and, if the parking company they use try making extra money out of Premier customers by sending out erroneous (I am being polite here) PCN notices, then Premier should do something about it. Basically we spent a night at Port Solent. We knew there was a £3 parking charge for 24 hours. No problem. We got to the carpark and read the notice to see how to pay. We were on the machine in the foyer when the helpful young receptionist said he could do that for us. Took the reg. number and card. Two weeks later we got the PCN notice, for the period 3.22 to 5.10 when we left to go to the Marina. But no notice for the 9pm to 11.30 the next morning parking. If we hadn’t paid for the 1st period, how come we were okay for the 2nd? It is the total inconvenience and stress of then having to do the appeal. There is no way to contact them, yet if you don’t do the appeal, the fine goes from £60 to £100 after 2 weeks. It is almost impossible getting through to Premier. Got through to Guest Services who confirmed we were not the first, but told us to email the hotel and they would get it cancelled. They didn’t and then 2 weeks later we get a reply asking us to get confirmation from Premier that we had paid. Again, so difficult and a lot of hanging around trying to get through to Premier, but when we did, they confirmed payment was showing and had been put through by the receptionist. This has now been resolved and cancelled but we have had no apology for the time and stress for something that was never our fault and something that Premier concede is not a solitary incident.

• N

  normahK6178OS

  Couples · Nov 2025

  10/10

  Convenient for ferry terminal

  Good convenient location to ferry port Nice clean modern rooms Comfortable bed. Only criticism is that they need more signage for location of lift in the corridors for for guests departing their rooms

• D

  davidmZ6739PK

  Solo travel · Nov 2025

  10/10

  Happy times

  Very nice friendly staff I was here for a while and made me feel very welcome at a lonely time in my life. I would love to stay here forever if I could!